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"Such a great hotel - super convenient location, very clean, tidy and lovely spacious rooms considering its city location. We loved being so close to the trams and train, and we could get into the centre in just 5 minutes. Staff were friendly and we enjoyed all the amenities of the room. We would definitely stay here again and recommend it to friends and family! "

"Room was great. Got an upgrade for that. In room dining was good. However, when check out, the staff forgot to give me the 20% discount for my entitlement of tood & drinks. I had to wait for the reprint of the invoice for a while. "

"Great view from our room. The staff was very helpful."

"Clean rooms and great location. The streets around the property are quite loud during the weekend."

"overall the entire stay was more than i expected, beautiful clean room and very comfortable beds"

"Could not fault anything, amazing staff and spotless room"

"Great service from very friendly staff "

"The location was excellent. The staff was very helpful. The room was clean."

"Beautifully clean room wuth all the amenities I needed including Balmsin products Rather sad that towels replaced each day despite me hanging them up Plenty of eating options within hotel and a short walk to Trams buses and Wynyard metro so easy to and from airport Excellent value "