Eastern Australia Hotel Guide - Hotels with Childcare in Eastern Australia, Australia

"They let us check in early with a fee which was great after a 17 hour flight. They also let us check out an hour later with no fee so we could go straight from there to our cruise. "

"Excellent service, attentive and professional staff from check in, during stay and check out. I would love to come back with my family and stay again. "

"Good buffet breakfast. Good size modern room. Fairly central to CBD"

"Staff very helpful with requests (extra luggage rack, late checkout)"

"The hotel is so conveniently located and the room was very spacious, comfortable, and well maintained. Service was excellent as well. The only downside was that the aircon unit had an intermittent sound. "

"On our 1st full day after checking in, we left and hanged the request for housekeeping sign on the door handle. When we returned, we found a stranger's pair of socks on our pillow! We called the reception requesting for a change of pillows and complained about what happened. The manager called after a few hrs, offering a change of room on a different floor but at this point, it was already late a night and we had an early day trip the nxt morning. The following evening, we received wine & chocolates, with a letter of apology (saw a previous review stating that they were given wine & chocolates upon check in) Aside from this, the tv was not working at all. It just showed a black screen when switched on. We asked the reception for help regarding this but they never came. Breakfast buffet was mediocre and we spotted a cockroach where the plates are placed. Very unhygenic! Staff at the Eve's bar were the only ones commendable. A below average hotel, definitely wont come back. It's a mystery how they got their 4-star rating. The only good point of this hotel is it's location."

"Staff were wonderful in all areas reception and while eating in the restaurant "

"Love love this hotel. Location location. It’s perfect on every level. "