Ourika Hotel Guide - Ecomusee Berbere hotels in Ourika, Morocco.

"Yes, the room was large and clean"

"Very good "

"Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked ! "

"We stayed at the hotel over the New Year period and had an amazing stay. Both the hotel staff and the New Year’s entertainment were absolutely fantastic and really made the experience special. The food was excellent, especially the buffet, which had a great variety and was very well presented. Everything was fresh and delicious. Overall, we thoroughly enjoyed our stay and would absolutely recommend this hotel. We would happily return again in the future."

"Our flight got delayed and my daughter was alone at the hotel. Siham at the front desk helped her with the information she needed. Also she guided us with the area and also was ready to refund us for the days we did not stay. The welcome was really nice and the rooms were kept in good shape. The break fast was the best we had in Marrakech"

"Amazing Hotel all around! Truly spectacular "

"We stayed at this riad and our experience was truly wonderful. From the very beginning, the staff was incredibly kind, attentive, and helpful. They were always willing to assist us with anything we needed and answered all our questions with genuine warmth and hospitality. The riad has a calm and welcoming atmosphere, perfect for relaxing after a day of exploring. The rooms were clean and well maintained, and the common areas had a special charm that beautifully reflects the spirit of Morocco. We felt welcome at all times — almost like being at home, but with the unique warmth of Moroccan hospitality. The kindness and dedication of the team made our stay even more special. We absolutely recommend this riad to any traveler looking for a comfortable, safe place with exceptional service. Mona was amazing and the waiter, sorry I forgot the name, maybe Ali or mohamed, LOL!!!! They were outstanding!!!!"

"Top notch service globally, been to a lot of resorts and this is definitely top 3"

"This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave."