Efate Hotel Guide - Luxury Hotels in Efate, Shefa

"Yes"

"Great resort. Very family friendly. Absolutely beautiful scenery. Loved the pool bar. "

"Good breakfast "

"A truly luxury experience. Lagoon pool villas were well appointed and great location to everything whilst still being private. Food first class, ala carte menu changed daily. Staff were of course the highlight of the stay. So happy, helpful and accommodating. All were quick to claim credit as the chef when a meal was praised! Stunning location with snorkelling right off the shore of the resort. Amazing activities available either complementary or paid. Shout out to Lily, Ronald, Winnie, Marco, John, Loma, Helen, Julie, Davina, Neery, Fred, Tony, Wilson, Raj and Juliette (apologies for all the other wonderful staff if we missed you)."

"Everything was great. Staff is fantastic."

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course."