El Angel Ecological Reserve Holidays

Very nice and clean room. Great location, and host is responsive and quick. Can't ask for better!

Courteous and helpful staff. Clean, great amenities

Room is big. No divider/curtain in the washroom, so water splash everywhere.

Staff very cortesy. Room very clean. Nice view!

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.