El Cañal Holidays

ByPillow is an excellent small hotel for short trips. Front Desk is managed 24/7 (and thank God...we could never get the front door to open with the code). You use a code to get into the hotel and into your room, so no key/card to worry about. Room is small but that was expected. The room includes free, UNLIMITED drinking water, which is VERY helpful in the summer heat. Room was clean, with a comfy bed, and A/C worked amazing. Bathroom was very good. Our room window was toward the street and we were on the first floor (remember: ground level is floor zero here) but we could not hear any significant noise. Hotel is close to drinks/dining, shopping, el Mercado (for snacks and food not bread and jamon), and bus stations. Beach (we recommend La Caleta) was very accessible. Our only complaint was that one small towel had a strong urine smell when we checked in but we just did not use it and they changed it. Excellent all around!

The location is great and the flat very modern. The bathroom could have been cleaned better, we found hairs on the floor. The towel hooks also weren't fixed properly to wall. Soap dispenser in the shower was empty.

Nunca respondieron a los mensajes y nunca dimos con el lugar.

Its location is good and the reception staff are helpful and friendly. BUT. The sinks and baths have no plugs and you have to ask reception for one. Also they have no bar/cafe facility at the hotel (surprising for the size of the place), so if you lie by the pool for a few hours there is no food option and the only drinks option is a machine. No water or ice available.

Staff was great and helpful. Brunch was plentiful and worth the cost. Room was spacious. The beds were kind of cheap and not really comfortable. The hotel itself was beautiful once upon a time, but is lacking continued updates to keep a 4 Star Status. Just felt tired, dated, lacking furniture and updates.