El Hierro Beaches

Air con doesn't work proper staff unfriendly and back home with scabies as sofa/beds are not desinfected proper after previous guests

Nice place central

Rooms are spacious and the beds are comfortable. There's lots of wardrobe space and lots of hangers (something that always makes me happy). The area is exceptionally clean, lovely garden areas and very little noise. Theres lots of parking either in the car park or on the road. Some things that would help improve but did not spoil my experience.... There are very few cooking utensils, a chopping board, sharp knife, wine glasses and mugs would be nice. Softer towels would also be appreciated. We had to pay a deposit for the tv remote and there are only basic channels - being able to sign onto apps such as Netflix would be handy. There is a charge for the safe - why? The safe box is in the room already so I can't understand why we have to pay extra for that. Finally we were greated on evening arrival by a welcoming receptionist, however when we visited during the day they were not so helpful. Infact, i felt i was putting them out by asking questions. Overall, a nice hotel with no frills. I would happily return. It is a little way out of Playa Blanca but we enjoyed the lovely walk along the amazing coastline to the Marina. Theres also some nice bars about 5 mins walk away from the hotel.