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Reviews of Riad Ksar El Jadida

3.5 out of 5
Riad Ksar El Jadida
11 8th Street Cité Portugaise, Région Doukkala Abda, El Jadida

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
This place has fallen on hard times
So obviously the hotel industry is hurt during the pandemic, but the description of this hotel is misleading. It promised bottled water and welcome drinks: neither were available as the hotel doesn’t have the money for it anymore. In the room I was in was an ant graveyard - countless dead ants over all surfaces (counter, toilet, shower, toilet paper, even some in the bed). I spent the first 30 minutes of my stay cleaning up the room with sanitary wipes. Grime, cobwebs, and dead ants covered wipe after wipe. No TVs in the hotel work on account of lack of money. All the lightbulbs in my room were missing due to lack of income. It’s clear this place has fallen on hard times but it’s a farce to still call it a 3.5 star hotel. The location, however, is perfect as you’re in a 16th century Portuguese fortress
Good location
Had to clean my own room :/
Even the soap here was too dirty to use
Dead Ants on the toilet paper
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Location is great -- in the medina in El Jadida; hotel nicely put together.
Stayed 1 night in Feb 2020

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The condition of the riad has been ignored for a while. The condition that the building is in is not as good as the pictures show. For example, part of the shower door was missing in my bathroom.
Stayed 2 nights in Feb 2020

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful cute riad!
Our first experience in a Moroccan riad could not have been better. It is exactly what we imagined - cosy, friendly, not touristy. Just lovely. Great location right inside the Portuguese City walls.
Stayed 2 nights in Jun 2018

8/10 Good

Paul, Annandale, Virginia

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
We had a pleasant stay. Our room was nice and the people were friendly and helpful. Location was great and the front patio was pleasant for breakfast. The only problem was the hotel description in hotels.com was not up to date. For example, when we arrived we found out the restaurant, bar, and daily manager's reception were no longer available. Apparently they had an agreement with the hotel next door to share facilities but it was terminated. Even so, we would stay there again.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in great location
Very friendly welcoming staff and fabulous decor. Small riad with a very warm and inviting atmosphere. Would return to El Jadida just for the pleasure of staying here again
Stayed 2 nights in Oct 2017
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

8/10 Good

craig, sydney

Liked: Staff & service, property conditions & facilities
Nice riad in the old medina
Close to shops an restaurants inside the medina and within walking distance to beach and shopping in the town
Stayed 2 nights in Jul 2017
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostes were perfect checking in and out every request was perfect I have given you enough your Expedia apt is asking too much therefore I will stop responding nnnnnnnnnnnnnnn.
Stayed 1 night in Jun 2017
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Generous breakfast, safe and clean. Limited area attractions.
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

8/10 Good

Catt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The people are wonderful and helpful. The riad itself is a bit run down and the lobby bathroom needs to have something repaired to alleviate the odor coming from it. I like a hotter shower but it is liveable. Loved having breakfast on the patio. Easy walk to shopping, fishing, park and the beach
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good - recommended
Warm welcome, very pleasant and helpful staff, well situated in the medina of a small Portuguese walled town. Good internet. Better to take breakfast in small modern cafe opposite entrance to medina.
Response from General Manager on 30 Jan 2017
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo riad, posizione eccezionale, lo consiglio
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view from the top of the roof
Stayed 1 night in Feb 2019

10/10 Excellent

Maria, casablanca,ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly! The room was perfect
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil très chaleureux, chambres très propres , petit déjeuner délicieux et emplacement impécable
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リヤド クサール アル ジャディーダ
世界遺産ポルトガルの貯水槽に近く、ロケーションは良いと思います。一般にリアドは看板等が無く、見つけるのに苦労しますが、リヤド クサール は看板も有り、分かり易いと思います。シャワーはお湯もたっぷり出て、良かったですが、トイレ辺りから少し水漏れが有ったのが減点1。フロントのおじさんは英語がある程度通じるのでコミュニケーションには困りませんでした。水漏れ以外は全て快適でした。
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmantes Riad in bester Lage
Tolles Haus, schöne Zimmer, Dachterrasse mit Ausblick zum Frühstück, netter Service - rundum gut!
Stayed 1 night in Apr 2018

8/10 Good

ROBERT

Liked: Staff & service
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes , ruhiges Hotel in der Altstadt
schöne, große, saubere Zimmer mit geräumigem Bad. Frühstück war okay, frisches Obst hat gefehlt
Stayed 1 night in May 2017
Response from hania on 22 Mar 2018
Thank you for your kind comment. Your satisfaction is ours. Come back soon.

4/10 Poor

Al, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice old House aswell as the town. It makes you feel like you are transladed into the medieval days. Very old city with very old buildings. Very nice people.