El Mas Mel Holidays

The property is in a great location, close to the Cathedral and a number of museums. There is an Irish pub within a minute walk. The condition is okay, and it gets cleaned everyday. The reception team were friendly and helpful. The only issue we had was we got harassed by one tall cleaner who came to our room and asked if we require “personal” service. We got very uncomfortable as we were two women traveling together.

The room was in good condition. The only issue, the bathroom door couldnt close, room 407. The stopper was in the wrong position. Maintenance was notified. My key card and the one next door, room 408, wouldnt work the first, second and sometimes it took five times to unlock.

Location was great and the staff were helpful and friendly.

Amazing hotel. Staff was fantastic. Great location

The hotel was deserving of its 4 star rating. Our only issue was our room was always to warm, the thermostat said it was cooling but it was not, fortunately we could open the windows.