Ponce Hotel Guide - El Museo Castillo Serralles hotels in Ponce, Puerto Rico.

"Todo súper limpio y bonito. Lo único que no me encantó fueron las camas; pequeñas y duras por lo demás todo bien."

"excellent service, clean and friendly staff I recommend it "

"Bastante bonito pero no es pets friendly. Solo animales de "

"Excelente hotel. Lo unico que el cuarto no estaba listo a la hora del check in y teniamos que arreglarnos para una actividad que se iba a realizar en el mismo hotel. De lo otro todo bien."

"We had a good stay overall. There were some cleanliness issues and although the front desk staff were extremely friendly, housekeeping did not clean our room for the duration of the stay, even though we asked frequently. The breakfast was amazing and the coffee even better. The pool is small but cute. The convenience of being close to restaurants, bars, and local community was worth it. I just hope they do a better job with daily room cleanings."

"Great location! "

"The air conditioning blew a fuse and stopped working. The bunk beds needed more padding to be usable. The chemical scent on the linens made my face break out. My face always breaks out from exposure to chemicals. No sand beach and swimming was not possible, so disappointed. Good parts were the sound of the waves. Messaged communications were adequate. The place looked clean. It was a fun experience to stay in the RV. Television, refrigerator were good. Option of the deck shower/toilet was good. Despite the need for iron gate, the place seemed safe. Friendly."

"Rooms need to be more welcoming, no phone to communicate with front desk, bathroom curtains are dirty and there’s no hot water. When it rains the lobby and sitting area gets all wet. This hotel looks nothing like the photos. The only thing good is that it’s in a good area."

"Excelente lugar y la vista hermosa. "