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Reviews of La Quinta Inn & Suites by Wyndham El Paso West Bartlett

2.5 out of 5
La Quinta Inn & Suites by Wyndham El Paso West Bartlett
7620 North Mesa, El Paso, TX

Reviews

6.6
Rating 10 - Excellent. 290 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 163 out of 1000 reviews" "
Rating 4 - Poor. 135 out of 1000 reviews" "
Rating 2 - Terrible. 203 out of 1000 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benny

Liked: Cleanliness
Steff at front was very helpful
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The property was quite dirty all around. The hallways to the room. The bed was very uncomfortable and the comforters were dirty and even had cigarette burned holes. The bathroom was also stained and the tiles were falling apart. The room had stains all over the ceiling and walls. The room smelled really bad and we ended up not staying at this hotel at all.
Stayed 2 nights in May 2024

10/10 Excellent

Salah

Stayed 1 night in May 2024

4/10 Poor

Cornelius

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Area around okay, hotel in general duty especially carpets need a good remodeling for price
Stayed 1 night in May 2024

10/10 Excellent

Christina

Stayed 1 night in Apr 2024

8/10 Good

wolfgang, Lovington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It seem I got offered one of the worst rooms available. It seems to me they had better rooms to offer
Stayed 1 night in Apr 2024

2/10 Terrible

james

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old sheets..stained floors..broken fixtures..rooms arnt cleaned well,socks and trash under chair.. amenities lacking..no soap,tissue papper..porta potty freshener in ac vent..no breakfast when websight said..hallway carpets and walls look as if they were in hurcain katrina
Stayed 1 night in Apr 2024

8/10 Good

Muhammad Safdar

Liked: Staff & service
Decent value for money
Stayed 1 night in Apr 2024

4/10 Poor

Al

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is old and it shows it age. In need of upgrades.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing Was very attentive and met our needs when asked? Awesome young lady and gentleman at front desk Will indeed look foward to staying again
Stayed 2 nights in Apr 2024

2/10 Terrible

Richard

Travelled with family, Travelled with pets
To use my wife’s words, this place is a rathole and I’m sure they messed up our reservation. Thank HEAVENS we’re only staying one night. How did La Quinta let this property get so bad????
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Beatriz

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice. However the hotel was so dirty. Carpet stains, sheets stains, smelled like cigarette as soon as you walk in.
Stayed 1 night in Apr 2024

2/10 Terrible

JUDITH

Stayed 3 nights in Mar 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Mario L

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything from floors/carpets, walls, windows,furniture were extremely dirty.
Stayed 1 night in Feb 2024

2/10 Terrible

Mario

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First thing I noticed were meth beads when I walked in then if you don’t ask for them to clean the room they won’t their websites says free breakfast they only have coffee
Stayed 3 nights in Mar 2024

8/10 Good

Salvador

Business traveller
mejorar instalaciones en general es recomendado, alfombra de pasillos y condiciones del area del desayunador frente al lobby
Stayed 2 nights in Mar 2024

2/10 Terrible

Angel

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was lkoking forward to having a good night sleep. The top blanket cover had blood droplet stains, then when i pullled the sheet down found pubic hairs still in the bed. The bathroom had hair in the tub and a broken earing on the end of the tub. The place is under construction as well. Maybe revisit after all work is done.
Stayed 1 night in Mar 2024

6/10 Okay

Santiago

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The building is under some much needed renovations. The room was pretty outdated but at least it was clean. Hot water works, but the WiFi was down our entire stay. It’s cheap, so you’re basically getting what you pay for. If you don’t mind spending a bit more, there are better options elsewhere
Stayed 2 nights in Mar 2024

10/10 Excellent

Richy, Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great are to shop and essentials
Stayed 2 nights in Feb 2024

2/10 Terrible

Deborah

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Tina

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what you see in the pictures, I had to leave the room, very bad condition starting with bed sheets and dirty and smelly carpets . Do not recommend you will waste your money because you want to leave, afraid it might have bed bugs

6/10 Okay

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel being remodel. Needs lots of work
Stayed 1 night in Feb 2024

4/10 Poor

Galdino

Stayed 1 night in Feb 2024

6/10 Okay

Jacqueline

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down and in need of repairs. No breakfast services.
Stayed 4 nights in Feb 2024

6/10 Okay

AURELIO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Plumbing in shower needs attention. Carpet needs cleaning.
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
The property is going through renovation. Rooms are outdated and the hallways have old carpet. Good for an overnight stay but not extended. You get what you pay for.
Stayed 1 night in Feb 2024

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service
Looked a bit old and in need of some remodeling
Stayed 1 night in Feb 2024

6/10 Okay

MARIA, Westminster

Disliked: Cleanliness, property conditions & facilities
Not the cleanest
Stayed 1 night in Jan 2024

4/10 Poor

Rick

Stayed 1 night in Jan 2024

8/10 Good

Rosalio

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Rita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No breakfast 😢 served
Front desk lady was sweet, room refrigerator was dirty, had someone elses food, bed was nor comfy, was not told at check in that there would not be breakfast nor coffee in the morning. Will never stay again.
Stayed 1 night in Jan 2024

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, room comfort
No chair at desk in the room And no hangers at closet
Stayed 1 night in Jan 2024

8/10 Good

Juan

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

paola

Travelled with family
The entire hotel is dirty. The room with really dirty carpets, walls , the towels are rotten, there is no tv in the room , there is no breakfast so that’s a lie ! I’ll never como back !
Stayed 1 night in Jan 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Magdalena

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Ellen

Disliked: Cleanliness
The property looked dated, carpet is stained and dirty. They nice linens though.
Stayed 1 night in Jan 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chris

Business traveller
The furniture and finishes in the hotel were in need of renovation. There were holes worn through the carpet in my room. At least one door to the outside would not close properly. I found the complementary breakfast buffet to be meager.
Stayed 3 nights in Dec 2023

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor service
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan

Stayed 1 night in Dec 2023

4/10 Poor

Alfonso

Travelled with family
Disliked: Cleanliness, property conditions & facilities
5 day stay. sister lives in el Paso in a small apartment. Needed a hotel nearby and though La Quinta was a good option. Hotel is dated and dirty. Service was good the first 2 days l. after that it was not good.
Stayed 5 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa friendly and attentive. The breakfast was pretty good too.
Stayed 1 night in Jan 2024

4/10 Poor

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023