El Pedregal Holidays

Nos encanto todo el personal, la habitacion todo fue mejor de lo que esperabamos

We enjoyed our stay at this resort and liked having a 1 bedroom with kitchen bungalow near the pool. The pool was very clean & beautiful but the water is too cold for most people to swim. Even tho the weather was very hot & sunny as soon as they felt the water they would not go in. The staff is nice and friendly. I wish they would have told us about the free shuttle to the beach when we checked in instead of 2 days later. The breakfast buffet was plentiful and we enjoyed Happy Hour (2 for 1 drinks) and ate dinner 2 times at the pool bar that had a casual menu with many choices. There were no other dining options and many guests left the resort in the evening to go out to dinner. It would be nice if the beach shuttle had longer hours for guests to go to dinner at the nearby Caybeach Princess affiliate location that serves a nice buffet. We liked the location of this resort and would stay there again.

Construction nearby was loud in mornings and a lot of people talking loudly at night also

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Room was great. BUT We were placed on the first floor which has the balcony right along the littered road with quite limited view. No option for an alternate room. Pool lovely. Not overcrowded but deep. No real shallow end. “Parking” was free 15 minute walk downhill. We were on a wait list for paid parking close to hotel for the full week. Never got any.