El Torno Holidays

If you're travelling on a budget I would recommend this accommodation. I stayed in a single room with shared bathroom. The accommodation was clean and comfortable, though the room was very small - just enough room for a single bed and very small bedside table ... but it did have a TV. The shared bathroom was clean with plenty of hot water and good water pressure, though the shower cubicle is very small. As a lone traveller I felt safe there (5th floor and plenty of locked doors). My only gripe with the room was that it had no window to the outside - there was a 'window' which opened to the stairwell/lift and there was a lot of noise from this area until quite late at night. The location is good - a 5-10 minute walk to Gran Via, about 20 minute walk to the Plaza Mayor - with quite a few places to eat and small shops for snacks and beverages close by. Staff were friendly, though I didn't really require their services as only there for a few days.

excellent service, 5 * hotel!!!

We stayed here for 1 night when we had a flight scheduling change from Madrid. First, this place is not your average ‘airport area accommodation’. When you walk into the front lobby, you immediately feel the thoughtfully curated vibe. We checked in and immediately headed up to our room to change and hit the rooftop pool. In the room awaited a variety of about 6 complementary local beverages, which was a nice touch! We changed and went up to the rooftop pool area, which had both a separate lounge and bar area. The pool was a great place to hang out in the August heat and the bar drinks were refreshing. We went back to our room after a couple of hours and opted for the room service and the food was superb!!! We took the 7am complementary shuttle the next morning so didn’t get to partake in the breakfast but they did have a coffee bar setup for our convenience. If needing to stay in the airport area, I would be here again in a heartbeat!

Very nice location, but very noisy between

Great location, rooms are a bit small but fine. The stuff was friendly. The only problem was that the walls are so thin that it was difficult to sleep because of the noise in the hotel