Elgin Hotel Guide - Elgin Fire Barn Number 5 Museum hotels in Elgin, United States of America.

"Had a service dog with me which made check in a little more lengthy. The room was clean and hallways were well maintained. Not a pet friendly stay so I will probably not go back"

"Stayed one night in a junior suite at Hilton Garden Inn North Shore and had one of the worst nights of sleep in a long time. The bed was extremely firm, and the pillows were completely worn out with little to no support. I woke up with extreme lower back pain. The room’s air conditioner made things worse. It was loud and oddly placed, with the vent right next to the bed blowing directly on me all night. The bar experience didn’t help. My martini was poorly made, as well as expensive. Forty dollars for two drinks and the bartender didn’t seem to know how to prepare a Cosmopolitan, which is a pretty standard cocktail. The room layout was also odd and not particularly functional. Overall, the hotel feels very worn. The carpet in the room was dirty, and the common areas showed visible signs of neglect. The elevator almost closed on me at one point and it shook loudly. This property is in clear need of a refresh. Would not stay again."

"Very clean, smelt fresh everyday the breakfast was amazing and the pool was nice!!!"

"Not one to review stuff all that much but my one night stay deserves a review . Bad: Was able to check in early as a room was available and ready (1:00 ) yet still had to pay a fee for early check in , I know it's not just hyatt that does this but it's still absurd , if the room is ready , why charge the consumer anything ? We were given our room keys and upon opening the door to our room we stumbled on other people and their stuff laying in the room. Very embarrassing, the front desk didn't really seem to be apologetic or seem to care which is also off-putting given the circumstances . The rooms and hotel itself need a major facelift. Good : Free breakfast buffet , anytime the word free is offered it usually is good , case and point here . Free parking is also nice as well . Overall its an ok peoperty."

"Night shift front desk staff extremely inviting and accommodating. They made me feel safe and welcomed. "

"Wonderful location, staff were very helpful and room was clean. Older hotel but well maintained. Pricey but worthwhile for convenience sake."

"The facility was decent. It was like brand new. The room smelled super stuffy. When we got into it ice machine was broken on my floor. Asked me where I could get ice. She sent me the first floor and then the first floor sent me to the third floor. Just kind of nonsense but not bad. All in all definitely worth the price. Although they did double charge my credit card. They charged me through Expedia and they charged me at the facility which was where I wanted to pay it. Anyways. I wanted to pay cash but they wouldn't let me. They made me use the card then they charge my Expedia card as well as my other card also there was no breakfast. There was no coffee. Nothing upon departure. I thought a cup of coffee maybe but no"

"It was a cheap room, so I wasn't expecting a lot. But when a non smoking room has a heavy cigarette smell like that, I have to speak up. That was not acceptable. Also, the shower featured pre-used bars of soap - so convenient."

"All good"