Cragsmoor Hotel Guide - Ellenville Fault Ice Caves hotels in Cragsmoor, United States of America.

"Staff was very friendly, pools were clean"

"Great breakfast and pool, everyone was great."

"Clean and very nice place to stay"

"No there was no meat and lighting in back parking lot terrible"

"Have not had this experience with Hampton before. It was like staying at a motel. Bedding, sheets, bed itself, bathroom were very low quality. Everything in the room was very low quality. And it is not cheap. "

" I've had unacceptable experiences during my last two stays at the Courtyard Marriott in Newburgh, New York. During my first stay over the Christmas weekend, the hotel had no heat or hot water. Despite calling an hour before check-in to notify the staff I was running late, the manager failed to inform me of these conditions. When I requested a reimbursement for these circumstances, the hotel refused, and I was forced to resolve the matter through my bank. My most recent stay during Easter weekend was even more distressing. On the last night of my two-day stay, I was awoken in the middle of the night by an itching sensation and discovered bed bugs on my pillow and sheets. This experience was overwhelming. I had to immediately shower and was forced to discard the clothing and pajamas that had been on the bed. I have already contacted corporate, but I found the customer service representative to be very curt. While she stated that I would receive an email notification offering a full reimbursement for this stay, I have yet to see this resolved. I am extremely disappointed with the lack of transparency and the sanitary conditions at this location. I expect a prompt confirmation regarding the full reimbursement of my recent stay. "

"Never stayed because they tried to give me the worst room avail! I’m still waiting for my money back and points!"

"Clean rooms"

"I stood there last month for our anniversary. It was so nice and quiet. The staff were nice. If you want to eat you have to go into town there was a restaurant across the street but it was close the day I was there. The lodge is close to the park "