Philadelphia Hotel Guide - Elmwood Park Zoo hotels in Philadelphia, United States of America.

"Our room was perfect-clean, comfy & quiet. Ate at restaurant/bar both nights of our stay. Friendly staff everywhere we went within hotel"

"This hotel was dirty. The room wasnt swept, our room didnt have carpet and the floors even felt nasty when walking on it. There was dried pee behind the toilet in our bathroom. We had 1 wash cloth and 2 towels when arriving to our room. Then i tried to get more and they brought me 2 towels and that was it for the whole trip. We booked through Expedia and paid ahead for 3 night stay. NOT 1 time did they take our trash, bring new towels, take our old ones ect. The beds were uncomfortable and one had a dip in the middle due to being so worn. The Sofa bed was UNACCEPTABLE/UNSAFE, theres springs poking out of it, no cushion at all, straight springs, I took pictures of it! The tv made an awful static noise. The front desk has a sign out non stop saying they are away from the desk. Breakfast, well there is nothing, and if there is, its a mess, not maintained or refilled, and unsanitary. This was the dirtiest hotel I have ever stayed at! Every floor has an ice machine, and EVERYONE is BROKEN! The pool is so packed you cant move, the chlorine is so high it burns your eyes just to sit in the pool room area. Total waste of money and straight disappointment! "

"great location across from mall and dining within walking distance. "

"Great"

"Room not cleaned each day despite asking for refresh"

"Breakfast was really good. The pool area is a nice size. Room could have been a little cleaner very dusty also the pillows in the room are horrible."

"Everything was perfect. Easy in and easy out. Rooms were inspection clean Beds were comfortable and the living space was ample. Very accessible.parking all around the facility with multiple key access doors. The staff was helpful and informative. Breakfast was hot and sufficient for everyone. I would give this facility 5 stars!"

"Clean room/ friendly staff/ nice lobby / snacks store in front lobby "

"I have absolutely no complaints. We had a great time. The lobby is fun and relaxing. The staff is friendly. The rooms are clean maybe a little on the small side, but However, that was acceptable given the overall accommodations. "