Elsmere Hotels

"The bed was way too soft and the pillows. They need to offer a firmer bed, and memory foam pillows. "

"As Iconic as I thought The Radisson Hotel would be with all it's Amazing History and the best views of Cincinnati I was very shocked and disappointed on the condition of the building. The lack of Maintenance has made this Historical building worn down and My car was robbed in their unsecured parking area. Being it's in the best proximity to all the Amazing attractions in Downtown Covington and Cincinnati I was disappointed with the lack of urgency the Staff portrayed to the fact I was robbed and offered no help for my unfortunate situation. The rooms were Nice and the pool was Amazing and my Kids had an Amazing time visiting with their Family for spring Break. If you decide to choose this property just be aware of your surroundings because safety is not a priority for this property nor their customers."

"Yes"

"Room was clea"

"Breakfast was great. Made to order omelets and lots of other options. "

"Excellent property - would stay there again in a heartbeat"

"Breakfast was mediocre at best. I was informed i would be charged for parking. I asked for extra blankets and had to go get them myself. Poor hospitality overall. "

"The property was undergoing some renovation. The elevators were new and going through some growing pains. Other than that, I cannot say enough good things about the Westin Cincinnati."

"Staff was nice but called several times to ask if they could pick up my signed check for room service. I explained I was on a zoom meeting and would leave it outside. Then instead of coming to grab it, they called again. Not a huge deal but really unnecessary and disruptive. Also disregarded the DND sign the next day when housekeeping came. Nice place. I’d go again but they could do better"