Elwood Hotels

"Good hotel for one night "

"Beautiful hotel with very friendly staff. Room was large and very clean."

"Everything was great. The bed is firm. Breakfast was good."

"Desk fell on me, wall socket in bathroom is falling out of wall, safe doesn’t work. Wire on floor causing a tripping hazard and ceiling panel open. Ladies were polite male worker looked unhappy. Said hello first day to me. After that looked very upset or unhappy. Not saying he was intentionally rude, just curt."

"I usually stay at double trees becauseI find they are consistent quality. This particular double tree is in need of renovations. Its nothing terrible but just many little things adding up. The flange around the shower head wasn't attached to the wall so you can see the hole where the pipe goes in. The bathroom was clearly painted over wall paper. The peep hole on the door wasn't attached right so i had to rotate it around to make sure the peep hole was covered. I was there for 3 nights and there were multiple big greasy handprints on the window in the hall by the elevator that were never cleaned. One of the elevators wasn't functioning. My husband had to call one day because the toilet wasn't functioning (it was fixed while we were out). You need to ask for someone to let you into the little convenience store area, so there isn't anything readily available to eat after the morning buffet closes. Oh and you are paying for parking in their parking garage. None of that is all that terrible but also for 200 a night I expect a little better, or at least fewer issues. The staff were nice. The bed was comfy. It was close to where I needed to be (but not right in the middle of everything). I will probably try a different hotel next time I am in the area, but wouldn't go so far as to say I would never stay there again - particularly if renovations occur."

"Gorgeous property, with excellent amenities. The restaurant on site was perfect for an evening dinner in a nice setting. Cute little market on site to grab coffees or quick bites and snacks. Pool was nice and warm, deepest point was 4 ft. so my son had a ton of fun using it and felt comfortable the entire time. Gym looked nice and there was a private movie theater with a current movie playing. Will definitely return when back in the area"

"We were surprised this is considered a 4 star hotel. It is in need of a renovation. The property appeared old and run down, the main elevators weren't working or were very slow. You could not drink the water unless you are an elite member. The duvet was in between 2 thin sheets and not between an actual duvet cover. The room was clean however, which is the most important thing to me. The staff was also kind. It is also very busy with events (weddings, dance competition, etc.)"

"Property deserves zero stars. Had an awful experience. Booked through Expedia but when arrived at the hotel somebody named John could not find my booking. After several minutes of trying , he phones his boss who was able to find my booking. Once I was given the room, it was several buildings down despite the entire hotel being empty. The toilet flush was not working. The wash basin was stained. The room was probably last updated in 1950s. There was no chain lock on the door. The outside had lots of unsavory characters hanging out. I wanted to leave but I was so tired, I just crashed on the bed."

"Clean room enough parking "