Joliet Hotel Guide - Empress River Casino hotels in Joliet, United States of America.

"Cleanliness of room and the staff were awesome!"

"The staff were very kind and friendly."

"Greatest"

"Had a one night stay here for a conference. Chech-in and out was easy. Front desk staff were helpful and pleasant. My room was spacious and had everything needed to make my stay comfy. My only complaint was that there was no fresh coffee available in the lobby. Its minor but an amenity i appreciate. It was nice to have a restaurant in the hotel. Whie the area has much around it, sometimes you just want to be able to stay in for a meal. Id definitely recommend this hotel if you're visiting the area. "

"HVAC system malfunction. Had to be relocated to another room. Staff were accommodating and pleasant. Continental breakfast not included in price. "

"The hotel was nice and met out needs. There was construction happening but we didn’t hear any of it from our room."

"So upon my visit i checked in and was asked to sign a policy stating: that at the slightest noise after 10pm i would be put out with no refund ,no parties etc;and whatever else it read,yet upon speaking with other guest they were not required to sign this policy,seem like even in my family group which we reserved 4 rooms no one else had to signthis policy either⁰ ,and it was some wild guest 🙄 in the pool screaming and hollering yet i was asked to sign this ..there was also other guest that was already there upon my arrival ,that was standing on the property getting high ,smoking ,very intoxicated off drugs and began harrasing my daughter with negative comments ,and the lobby worker was aware of this troublesome guest as she was back and forth back at the lobby check in counter as well and bothering several guest ,yet again where did this policy come into play that i had to sign upon arrival!! This just wouldnt be my choice of stay in the future ,however the kitchen worker was absolutely awesome!!! Ive stayed at nicer hotels and late check out being one fee for a few hours ,never on years have i had someone attempt to charge me 25 dollars a hour ..it just wasnt worth it ..i was on the 3rd floor theres a birds nest right above the window off the roof and from 2am to 8am bird chirped and made noise all night until it was hard to sleep,and yes this is nature but ,its just wasnt a great experience at all"

"It’s nice here"

"The hotel is clean and quiet "