English point Holidays

This hotel is very nice. Top notch all the way around. The person at the desk was courteous and helpful. The grounds are well kept. Room was clean, bed comfortable, hot water. Breakfast has hard boiled cage free eggs, Otis Spunkmeyer muffins, yoplait yogurt, egg burritos with salsa, coffee, several different kinds of Bigelo teas. Couldn’t have asked for a nicer place.

It was amazing thank you

This place needs some work - most things are just OK and not what I'd expect for the price. Room - Bathroom and shower are cramped, and it has that stupid design where the glass only partially encloses the shower, leaving water on the floor every time The AC is weak and only has a single vent blowing air into the room, with none toward the cramped, hot bathroom. But for all that, it's incredibly loud. The sheets and blanket don't fit the mattress, so they (including the bottom, fitted sheet, keep coming loose Service The "housekeeping" is very limited. They seemed to come in and remove the trash every day (which I appreciat), and swapped out the towels most times. But they didn't clean outside the bathroom (vacuum, etc.) or even make the bed (much less change the sheets) even once during a 12-night stay. They also went in and emptied the trash on a day I was in the gym when I'd put up the "do not disturb" sign, but DIDN'T go in the day I put up the "please service room" sign. I also had a minor maintenance/housekeeping issue I wanted to alert them to and get assistance. But no one answered the phone at housekeeping or guest services, and I ended up having to deal with it myself. Gym Mostly good, but there were no cleaning supplies (wipes, spray/papertowels) to wipe down machines before and after using them. And at least one time there were no towels either.

Staff was awesome. Thank You to everyone. Breakfast was delicious and rooms were clean. Great Stay