Cisternino Hotel Guide - Enoteca Semeraro hotels in Cisternino, Italy.

"Beautiful surroundings, quiet, and great breakfast"

"On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management."

"Very characterful property set in quiet countryside. The approach to the property was quite difficult along an unlit,quite uneven narrow track. We arrived in darkness and almost crashed our hire car into the stone walls bounding the track. We did venture. Out each day but even in daylight we had drive extremely cautiously to navigate our way to the main roads. The outside space ,particularly the seating areas and barbecue area were very good so we cooked and ate in each evening.The pool was small but served it’s purpose to cool off during sunbathing."

"Beautiful, quiet, private location although convenient for visiting local towns. The villa is extremely well equipped with a large outside area for relaxing, especially the rooftop Patio. We can highly recommend this villa."

"This property was beautiful. Housekeeping staff was excellent! Breakfast was delicious with many options including scrambled eggs, pancakes, mixed fruits, juices, and pastries! Grazie! Will definitely stay here again! "

"We had a wonderful holiday. The house is situated in the countryside, so very quiet. The pool is really added value. During our stay in July/August it was around 30 degr.C and especially with kids it is a must have. The garden is full of olive - & fig trees. The location, near Cisternino, is an excellent starting point to explore Puglia which has so much to offer. People are very friendly & considerate. I would love to come back, as we did not see half."

"We had a wonderful week staying here. The property is even more wonderful than described. Angelita was so easy to deal with and the check in was quick and easy. We couldn't have asked for a better place to spend our week in Puglia."

"The Trulli is beautiful. A great location and a stunning .setting. the staff were wonderful and my little.trulli bedroom was stunning. Great bed, hot showers and a pool... Bliss "