Errington Holidays

Washroom door missing

We received the notice that there were no longer single used plastic shampoo/conditioner, bottles, which was fine. However, we were very surprised that there was no shampoo/conditioner/body wash at all. We expected that there would be multi use items attached to the wall. That was a miss as far as communication goes. Was also concerned about safety/security, recognizing there is no obstacle for anyone to enter the hotel guest levels. The elevators were not protected by a key card to go up to guest rooms. You could go directly from the street up to guest level with never encountering a staff member.

The staff was exceptionally helpful and friendly. The rooms were fabulous. The amenities amazing

The only thing missing was a cup of coffee in the morning, but everything else about the property was good

Amazing stay! A lovely boutique hotel with a focus on personalized service. I loved the welcome glass of bubbles. They even charged our EV for us. My new favourite place to stay in Vancouver!