Estate Whim Hotel Guide - Hotels with Pool in Estate Whim, Frederiksted

"We had an amazing trip. "

"For my type of trip, i love the facilities and provided a bar an restaurant !"

"staff very nice. bar onsite with harbor view, good food and drinks"

"MAJOR miss that the website does not note that there is NO elevator available and it was third floor walk up! No mention on website that there are actually 2 separate hotel buildings and only one has an elevator. Room was clean. Housekeeping did not replenish courtesy toiletries. Super loud generator right next to room. "

"I would not recommend staying at this hotel. My experience was very disappointing. There were roaches in the dining area. While my wife, another couple, and I were eating, roaches were coming out of the table. When we told the staff, they said they already knew about the problem. I also found a dead roach in my bed, which was very upsetting. The dresser had a broken strap hanging off. The entry door to the bathroom door handle was on backwards. I had to put it on the right way. The service was poor from check-in to check-out. They pick and choose which guest to offer the trolly belhop service to. I had to carry my wife’s and I baggage to our room upon arrival. Most of the staff seemed to have a bad attitude, and we did not feel welcome at all. As someone who works in hotel management and travels often, this was the first time I felt this uncomfortable at a hotel. The property itself is run down and needs a lot of improvement, both in maintenance and customer service. There is also very little to do nearby, and the restaurants recommended by the hotel are about 30 minutes away. The only positive part of our stay was Lydia, who was friendly and introduced herself. Overall, I suggest paying extra to stay somewhere else. I would visit St. Croix again, but not this hotel. "

"Very kind and professional staff"

"No los utilice"

"The hotel stay was pretty awesome. Taking the ferry back and forth to the main island was fun and very convenient! The guys in the boat shop on the hotel property were my hero’s and so helpful with tour info and any questions we had. The staff was so friendly and helpful. The only thing I could complain about is the hotel is still renovating so there was quite a bit of construction mess and noise but it was not really a bother. The snorkeling around the hotel was fantastic!!!"

"This resort is a 10/10 I love every thing about this place good customer service good hospitality the place was so awesome I will be back to this resort "