Etalai Hotel Guide - Hotels with Pool in Etalai, North Western Province

"My experience at De Silva was excellent from start to finish, largely because of the people who run it so thoughtfully. Before arriving, Andrea was consistently quick to respond to emails, answering questions clearly and thoroughly. Once at the resort, the same professionalism and warmth carried through across every area. I didn’t get everyone’s names and all the staff deserve credit for being welcoming and attentive; from the accommodation (Nalika and Nirosha) to dining - Naveen took extra care at all mealtimes, always checking everything was right and happily accommodating requests. Viraj and others also contributed to this consistently high standard of service — the whole team worked seamlessly and with genuine care. The bar, wellness, and activity side of the resort is also a real highlight. Umesh is approachable and full of ideas, clearly passionate about wellness and generous with his time and advice. Priyantha at the bar adds to the experience. The massage treatments from Samantha were excellent — deeply relaxing and very professionally delivered. Finally, the wind sports team is outstanding. Led by Baba, along with Sachin and the wider crew have a genuine focus on helping guests progress, the instruction feels both personal and encouraging. Whether through structured lessons or quick, well-timed tips spotted from the beach or on the water, their advice made a noticeable difference to my kiting. The whole team are supportive and knowledgeable."