Located near Liberty Square and Municipal Theatre of São Paulo, Etoile Hotels Jardins offers a garden, outdoor pool, sauna, Brazilian dishes at Jorge Restaurante, and dry cleaning services. The attentive staff enhances the experience.
Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of BRL 100.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: BRL 150.00 per day
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately BRL 31.9 to 64.9 per person
Valet parking fee: BRL 30.00 per day
Extended parking fee: BRL 30 per night
Pet fee: BRL 100.00 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Frequently asked questions
Does Etoile Hotels Jardins have a pool?
Yes, this property has an outdoor pool.
Is Etoile Hotels Jardins pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 100.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Etoile Hotels Jardins?
Self-parking is free at this property.
What time is check-in at Etoile Hotels Jardins?
Check-in start time: 2 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Etoile Hotels Jardins?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Etoile Hotels Jardins located?
Located in Jardins, this luxury aparthotel is 0.4 mi (0.7 km) from Paulista Avenue, and within 3 mi (5 km) of Liberty Square and Municipal Theatre of São Paulo. Rua 25 de Marco and Sala São Paulo Concert Hall are also within 3 mi (5 km). Trianon-Masp Station is 11 minutes by foot and Oscar Freire Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 27 out of 55 reviews
10 - Excellent
27
Rating 8 - Good. 18 out of 55 reviews
8 - Good
18
Rating 6 - Okay. 6 out of 55 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 55 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 55 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Verified traveller
23 Feb 2021
Liked: Cleanliness, amenities, communication
Muebles muy viejos en algunos Depto , con pocas cosas televisores muy antiguos no se puede ver Netflix
The bath tub filled with dark brown water, and some brown water came out of the tap. The last night we were there, we found the bed sheets had been changed and the new ones had blood stains.
In general this was a nice hotel decades ago.
(The blond wood furniture and scratchy, stiff couch were straight out of my childhood.) The apartment is very large, 2.5 baths, a huge walk-in closet complete with shoe holders and mirrored walls.
But it is not nice now.
Verified traveller
Stayed 3 nights in Nov 2020
Verified
8/10 Good
RICARDO
10 Mar 2017
Liked: Staff & service, room comfort
Adoramos
Foi Maravilhoso
Todos funcionarios sao muito atenciosos
Adoramos
Excelente atendimento. Acomodação super espaçosa, organizada e limpa. Produtos de higiene disponibilizados de excelente qualidade. Será minha escolha sempre que possível.
ROBERTO
Verified
6/10 Okay
Diogo
20 Dec 2016
Liked: Staff & service
gostei do hotel, porem na nossa reserva constava um quarto reformado e acabamos recebendo um quarto mais antigo, na reserva poderiam especificar qual tipo de quarto esta sendo reservado
Decepcionante as fotos mostradas no site Hotéis.com não correspondem a todos os quartos. Da a entender que foram todos reformados mas, ficamos em um muito velho, cheiro de mofo.
Hotel maravilhoso, quartos confortáveis, muito bem decorados, roupa de cama e banho de ótima qualidade! Café da manhã a lá carte, muito bom! Atendimento e simpatia dos funcionários.
Apesar de apenas uma noite, foi muito agradável. Pretendemos voltar. O serviço de recepção poderia ser um pouco mais ágil e poderia ter mais tomadas no quartos. Em geral, muito bom o hotel, muito bem localizado, quarto bastante amplo e confortável.
Assim que chegamos, nos ofereceram como cortesia café expresso e água mineral, bem como nos brindaram com um upgrade de quarto para a suíte super luxo. O quarto é fantástico ! Na verdade, é um verdadeiro apartamento com duas suítes, sala de estar, sala de jantar, closet e cozinha americana. O bairro é excelente, no coração dos Jardins.
Excelente atendimento , funcionários gentis e atenciosos, área de lazer muito agradável, com piscina e jacuzzi, tolerância no check out , ambiente bem decorado e quarto muito confortável!
The size is perfect, the amenities are good and the staff is very kind. They offer to clean 2 shirts for free.
Rooms are spacious and clean. I go to Sao Paulo every month and I made the Etoile hotel my home in SP. Another important fact, it's in Jardins, a safe neighborhood with many great restaurants.
My room looked a lot like a small one bedroom apartment. Very practical if you have to work, or need a separate room from the bedroom. Also, very comfortable and well located.