Grey Highlands Hotel Guide - Eugenia Lake hotels in Grey Highlands, Canada.

"This was our family's first time visiting the Blue Mountain area. Firstly, this property is quite dated. Our room wasn't very clean. There was a hairpin left behind on the table, a piece of garbage under the bed, toothpaste stains on the mirror and counter top. The pool area and water smelled horrible but that has to do more with people doing things in the pool they shouldn't. Outside our room was also a disassembled playpen. For the price you pay, this hotel isn't worth it. What made the stay amazing and memorable for us was the front staff desk individual named Bruce. He was a delight to talk to and interact with. He allowed us to check in early, gave us a balcony roon, gave us wristbands for the coaster and canopy jump, gave us a restaurant coupon, gave us late checkout and even gave our kids a Blue Mountain plush when we checked out. He went above and beyond, it wasn't just about the extras but he went out of his way to converse with us and get to know our family and give us tips and information. He made the stay memorable and we would come to this resort because of him. Our family had a blast and it was 100% because of Bruce. Thank you!"

"The condo was very nice, however, it wasn’t very clean, there was spill marks all over the walls, food and water bottles in the couch, the jet tub was extremely dirty and the smaller bathroom smelled of mold The FOB was an absolute pain, it only worked some of the time and we would have to wait for someone to let us in, we had three vehicles and only 2 parking passes, so one vehicle had to park down at the convention centre It would have been nice to have a few extra garbage bags, I recommend if you stay here, to bring a few extra"

"We enjoyed our stay at the Grand Georgian Hotel. The room was large and well laid out with a nice fireplace and a good sized kitchen. The TV’s are a bit small and one of the remote controls was missing batteries. The room and the hotel itself were clean. The staff were helpful and friendly. Lots of restaurants and fun things to do close by. We would stay again. Very family friendly."

"We’ve stayed at this location 3 times and have always enjoyed our stay. Great location, clean and the kitchen is well stocked so you can make your own meals. "

"Friendly and helpful staff, clean facilities, really enjoyed the swimming pool, hot tub and sauna!"

"Everything’s amazing until we booked a spa my friend and I two for Tuesday. The staff was so rude. I never wanna really go back there again. Everything else was amazing but the spa. They got angry with us when we weren’t sure where to go or what we were doing she came into pretty much the greatest, and then they put us into these tubs. My girlfriend had a broken shoulder, left us. There never came back. We had to figure it out for ourselves for the rest of it, and when I went to talk to them, they turned this little do not speak to us, cause I’m on the phone sign around I unbelievable you can talk to somebody else. There was no one else around. They just kind of left us high and dry. I almost didn’t wanna go back. I go back to everything else, but not the spa. !! rude and ignorant! But just a spy everything else was amazing"

"Friendly and helpful staff. Well equipped kitchen. Clean rooms. Will stay longer next time"

"Great experience. It was the slow season so there weren’t a lot of people there. We enjoyed several of the coffee shops, restaurants and spa. The staff were amazing "

"We had the perfect stay. Our family of 5 was very happy with the unit, the amount of beds, the cleanliness and the items available in the kitchen and bathrooms. A home away from home. Definitely would stay again."