Balcony
Check availability

Reviews of Statue Road Inn

2 out of 5
Statue Road Inn
909 Passion Play Road, Eureka Springs, AR

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 9 out of 84 reviews" "
Rating 4 - Poor. 11 out of 84 reviews" "
Rating 2 - Terrible. 6 out of 84 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Reasonably nice, older rooms with some updates
We checked in pretty late, and the physical key was left in the door for us. The lady in the office was super friendly, which really helped us relax during our stay. There were some relatively recent updates to the rooms that made them a bit more comfortable, and it looked like they were doing some renovations on the other side of the building. Other things needed a refresh, or at the very least some attention/deep cleaning. The shower head was pretty oldschool and made it seem like there was no water pressure until I adjusted it. We also ran into some trouble with the plumbing. The lady said their pump got stuck on overnight, which caused lots of air in the lines in the shower, toilet, and sink. This must have kicked up a bunch of sediment, because at that point the water started coming out brown with some dirt/sand in it. I trust her that this was a fluke, and would be willing to try them out again in the future. For a budget motel, it was nice and quiet, close to downtown, and quite cheap.
Stayed 1 night in Mar 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
The owners were so nice. They went out of their way to make us comfortable!
Stayed 1 night in Oct 2021

8/10 Good

DeEdra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Facility has some age, but is acceptably kept up. A value for the price.
Stayed 5 nights in Sep 2021

10/10 Excellent

Shon L, Joplin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and stay, recommended to all.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Not yet
Stayed 2 nights in Aug 2021

8/10 Good

Jairus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time visiting the area and the hotel was very clean and smelled clean the moment we walked in the door. Shower head was very dated and water trickled out of it would be our only complaint but everything else was perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service!!!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2021

4/10 Poor

Terri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Another guest arrived about the same time we did and occupied our "king" room rather than their "standard" room with two double beds. A staff person corrected their mistake, so the whole incident took 10 minutes or less. This happened because keys are left in the room doors rather than being issued to the guests--probably not a good idea. This is an older hotel, but clean and comfortable. The staff was friendly and helpful.
Stayed 1 night in Apr 2021

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
This hotel was great for the night. The bed was comfortable. They have recently renovated one side and are waiting before starting on the other side. Friendly staff.
Stayed 1 night in Apr 2021
Response from Traci on 8 Apr 2021
Thank you for taking the time to share a positive review. The staff and myself enjoy all our guests and work hard to make sure your stay is enjoyable. We appreciate you and thank you for visiting the beautiful Eureka Springs.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional friendliness and facilities!
Wow! I’ve stayed at some very high-end hotels and the service and attention at The Statue Inn puts all of them to shame. The manger was very warm and welcoming, and every was ready for me even though I arrived earlier than expected. Her kindness continued when I asked about an ATM to get cash to use for the Eureka Springs trolley. She explained there was no ATM at the inn, then she offered to “float” me the $6 for the trolley herself! The room was super clean and just perfect for my solo weekend getaway. Many thanks to everyone at The Statue Inn for a great stay!
Stayed 1 night in Apr 2021
Response from Traci on 8 Apr 2021
Thank you for a wonderful review. We are so very happy your stay was enjoyable. Thank you for your stay. We hope to see you soon.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Traci on 23 Mar 2021
Thank you! Me and the staff love to hear back from our guests. We are very happy your stay was enjoyable.

4/10 Poor

Rachel

Disliked: Property conditions & facilities, room comfort
Do not stay here!
My husband and I showed up we paid and went to our room and looked at it and turned right back around and found a different hotel we were grossed out. It smelled like grandmas house looked like grandmas house bleh it was gross.
Stayed 1 night in Mar 2021
Response from Traci, Manager on 17 Mar 2021
We read your message and was surprised that you left without saying anything. We are truly sorry for the condition of the room. You are correct in your judgment as it was scheduled for shampooing the next day and was inadvertently rented. Sometimes these things happen but we would love to have an opportunity to show you one of our many other rooms(no floral prints this time lol). If you cannot come on by we understand ,but be sure to call and we will give you a refund. Once again, we do sincerely apologize for this misunderstanding. Have a blessed day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Traci on 23 Mar 2021
Thank you for your positive review! We hope for a speedy return to ur Inn and the beautiful Eureka Springs.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little place
Quaint hotel with easy access to Eureka Springs, yet off the main strip, making it quiet. They are remodeling some of the rooms, so it will be interesting to see the improvements next time.
Stayed 2 nights in Nov 2020

10/10 Excellent

Sonya, Lawrence, KS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here 3 nights. This was the best we could have asked for! We didn't care to have a luxury lodging because of course we're there for vacation. But this was still nice, nice view and nice location (close to everything) and the best part: the people who run/clean this hotel are super nice! The woman at the front desk was very informative with every question we had. Questions like: 'when does the trolley pick up?' or 'what time does this tour do that' 'where do we go for that?' 'What is there to do on a Saturday night for two people who like yadayadayada' or even 'what is the history of this structure?'
Stayed 3 nights in Oct 2020

8/10 Good

Bob, Antlers OK

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was on a hill above the hustle of Eureka Springs historic center...1/2 mile across the hill from the Christ of the Ozarks. Everything was nice...pool was still closed for winter. Breakfast was sparse, however fruit and hot cereal was provided in the room. Only issue was that the internet connectivity was very poor...out of 4 devices of mine, only one was able to connect to a router that was at the front of the building, leading to poor reception.
Stayed 1 night in Mar 2020

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing people that gave us an amazing stay
Stayed 1 night in Feb 2020
Response from Traci on 4 Mar 2020
Thank you for your kind review. We are very happy your stay was Great! We hope to see your return. Traci, Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing manager!
The manager was SUPER friendly! Great customer service. Great price for the room! My partner and I were completely satisfied!
Stayed 1 night in Feb 2020
Response from Traci on 19 Feb 2020
Thank you for your kind review. We love what we do here. We truly appreciate our guests. We hope for a speedy return. Thank you for your visit to our beautiful Eureka Springs. Traci, Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility, but well maintained and very clean. The staff were amazingly friendly and extremely accommodating to the needs/desires of my elderly mother, and I plus my service dog. Will recommend to friends and family.
Stayed 1 night in Jan 2020
Response from Traci on 15 Jan 2020
Thank you for your kind review! We work hard to make sure our guests have an enjoyable vacation here in the Beautiful Eureka Springs. We are happy to know your stay was pleasant. We love hearing back from our guests. We look forward to seeing our guests next year. Blessings, Traci, Manager Statue Road Inn

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Traci on 19 Feb 2020
Thank you! We are so thankful your stay was enjoyable. We work hard to accommodate our guests. Hope to see you soon! Traci, Manager

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anthony and Traci are very welcoming and sweet hosts. Very relaxed atmosphere.
Stayed 3 nights in Dec 2019
Response from Traci on 19 Feb 2020
Thank you for the kind review.. Hope to see you this next busy season. Traci, Manager

10/10 Excellent

TerryCarr, Vilonia, Ar

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome get away. Fabulous staff. Quiet and comfortable.
Stayed 2 nights in Dec 2019
Response from Traci on 12 Dec 2019
Thank you for your kind review! We look forward to our guest and enjoy accommodating their needs. We hope to see you next year. MerryChristmas! Blessings,

10/10 Excellent

Mark, Joplin, mo.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff, very nice. Clean room. Very close to Eureka Springs, about a 3 min. drive.
Stayed 1 night in Oct 2019
Response from Traci on 29 Oct 2019
Thank you for your kind review. We look forward to hearing from our guests. Thank you for visiting the beautiful Eureka Springs. Hope to see you next year Blessings, Traci, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Aug 2019
Response from Traci, Manager on 15 Sept 2019
Thank you! Hope to see you next year.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
The rooms were clean and comfortable. The staff was amazing. They have a good breakfast each morning. The location was awesome. Quiet street, but 5 minutes or less from just about anything and a nice food truck right across the fence for when you don't want to run out for food. Definitely recommend this motel.
Stayed 3 nights in Aug 2019
Response from Traci on 5 Aug 2019
Thank you for the great review! We truly appreciate your feedback. So very happy your stay was enjoyable. We hope to see you next year. Blessings, Traci, Manager & The Staff at Statue Road Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Very friendly staff and good service.
Stayed 1 night in May 2019
Response from Traci on 5 Jun 2019
Thank you for your kind review. We love to hear from our guests. We are thankful your stay was enjoyable.. We look forward to seeing you next year... Blessing, Traci, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Traci on 7 Apr 2019
Thank you for your great review! We look forward to hear from our guests. We are thankful your stay was enjoyable.. We hope you will visit us again.. Thank you, Traci, Manager And the Staff at the Statue Road Inn.

6/10 Okay

Verified traveller

Liked: Staff & service
Acceptable, but barely
The owner and staff were very friendly and the room was spacious, but it is an older motel and could have been more clean. Also the shower was pretty terrible. Overall it was a safe place to spend the night given the price.
Stayed 1 night in Dec 2018
Response from Traci on 20 Feb 2019
I am so sorry for this negative experience. This has been brought to my attention and we have addressed the issue you spoken about. We would love to be able to see you back with us in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Gigi, Tulsa Ok

Disliked: Cleanliness, property conditions & facilities, room comfort
The motel said that they didn't get our reservation even though I had received a text to call and confirm so I did 3 day earlier. I showed him the text and my call log where I called and spoke with Dustin at the motel. The story then changed to they had a pipe burst and only 2 rooms were affected. The motel they sent us to was supposed to honor our rate but did not. This trip was a nightmare because I'm pretty sure the Statue Road Inn gave away our room, and didn't want to fess up.
Stayed 2 nights in Oct 2018
Response from Manager on 31 Oct 2018
We are sorry for the inconvenience and wish your stay in the future will be a better one.. If you would like to call and set up a future reservation with us we should be able to accommodate you in a better way that suits you. Manager

6/10 Okay

Jay

Stayed 4 nights in Sep 2018

2/10 Terrible

Bonita, Tennessee

Disliked: Staff & service
After having the reservation for a month, I arrived only to find out that my reservation had been cancelled due to overbooking. The clerk said that he sent me a message through the site, but I never received a message. He also stated that he tried to call my number but it was disconnected. My number has never been disconnected. He did, however, recommend the Recency Inn to us. The clerk there was very friendly and nice. I am thankful there was a vacancy at the Recency Inn.
Stayed 2 nights in Aug 2018

2/10 Terrible

Jennifer, St. Joseph, MO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled strongly of big spay when we checked in. We were only there for about an hour then left to go to the passion play which was within walking distance. (That was my whole reason for booking this property) we started noticing very itchy bites on us then. Upon returning to the inn, we discovered “bugs” or mites on us and in the bed. We promptly packed up, notified the manager and left. We were refunded the price of the room.
Stayed 1 night in Jul 2018
Response from Kevin on 5 Aug 2018
I am sorry for your experience. We have a new manager since your visit. Can you tell me what day you were here? Do you happen to know what room you stayed in?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Managers not available, no phones in the room, not enough towels
Stayed 1 night in Jun 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Nice affordable hotel. Clean.
Stayed 2 nights in May 2018

4/10 Poor

Sandra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bad service with this app
We only had 2 rooms instead of 4 I had booked,Big inconvenience!! Not happy with you I removed your app,other family that booked same place had no room also
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Ernestine, Arkansas

Liked: Cleanliness, room comfort
Nice, clean, quiet.
Quick check-in process. Enjoyed our stay. Close to restaurant we went to. Clean and quiet.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not what was advertised
There were no king beds, no wifi, no breakfast. All we're ordered and confirmed. We had to ask for the outside security lights to be turned on. Would never return.
Stayed 1 night in Nov 2017

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for the price and good location , staff is soo friendly
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Will never use again
No rooms ready when we got there so he unsold a room. Bed was hard as a rock, ac made loud noises all night and no water pressure for shower. I will never be back and DO NOT recommend this place to anyone.
Stayed 2 nights in Oct 2017