Excelsior Estates Holidays

Great atmosphere generated by they staff “a family run hotel “was the impression ,even though the hotel is part of a large chain

Courteous and friendly staff

We just returned from an incredible stay at this hotel. 1. The staff was extremelyfriendly and accommodating. They went above and beyond and couldn’t do enough to make your stay enjoyable. 2. The room was beautiful and very comfortable. Housekeeping promptly cleaned it each and every day. 3. The breakfast buffet had some thing for everyone. It was very convenient to have this right here in the hotel and a great start to our day. 4. Air-conditioning worked very well. You do need to leave the card in for the room to have power, the only downside to this is that we were not able to charge devices while we were not in the room. 5. The rooftop is beautiful. It was a great place to hang out and enjoy the weather. Mark was wonderful and provided us with cocktail/drinks. 6. The location couldn’t have been better. I would recommend this property to anyone who’s looking for a stay in Rome.

Everything was great. The check in process was fast. Enjoyed breakfast specially it was located on the rooftop. The room was always clean. Friendly and helpful staffs.

Don’t ever think you will check in prior to the late 4pm check in. No matter what. Not even 5 minutes.