Excenevex Holidays

The baths and spa were great and our kids and us had an amazing time floating in the lazy river, going down the water slides, and enjoying the grass park area. The hotel was ok. We stayed in one of the family apartments and I think I’d have actually preferred to stay in the actual hotel. First of all our check in wasn’t till 4p when Expedia said 3p and that was frustrating. And then once we got into the unit we got a whopping 1 cup of coffee which wasn’t great. I think we’d go back here but change some things next time.

Everything was absolutely perfect. It is five star all the way. Service impeccable. Guest relations manager Giovanna was superb as was the entire staff. I don't think that my husband and I have ever been to any hotel anywhere in the world that is run so perfectly as this gem in the Swiss Alps ! We hope to be back again !

Usually at five-star properties, especially in desirable locations, the cost scales up much faster than what you get. The Capra is an exceptional property: wonderful location, facilities, and service at a very fair price. All the staff are friendly and welcoming; the breakfast is a la carte, but substantial and served quickly; and the common spaces are a great place to be stuck indoors when it rains. The goodie bag at departure is a small touch, but really drives home the property’s commitment to guest experience.

We were really well looked after. Superb stay.

great friendly staff. very clean rooms with nice view. walkable to shops, cafes and restaurants. many choices on breakfast. only one comment that they mentioned that there is an air conditioning on rooms. but there was not. but they provided Electric fan