New York Hotel Guide - Federal Reserve Bank of New York hotels in New York, United States of America.

"Excellent property. Great location, helpful staff, the 1 bedroom were great for our family of 4 to have some space. Very well presented room. Only slight complaint was room wasn't ready at checkin and we had to keep chasing for extra towels and blankets and we only got enough for 3 people, not 4 booked"

"H"

"Staff was abundant friendly and knowledgeable. Hotel was extremely clean and everything in working order. Lots to do eat in the neighborhood and near subway lines. Would recommend."

"Our experience at this hotel was deeply disappointing and fell far below reasonable expectations of cleanliness and service. The room and linens were not properly maintained. The bedding was unclean, and the pillowcases had visible stains, which is entirely unacceptable. In addition, the bathroom facilities were not functional. Both the shower and the sink were clogged, preventing proper drainage. We made multiple requests for assistance, yet no one came to address the issue during our stay. This significantly disrupted our ability to prepare for departure, as we were forced to wait extended periods of time between showers for the water to drain. The handling of our checkout further compounded this experience. A staff member named Medina came to our door in an aggressive manner, banging loudly and accompanied by security, because we were fifteen minutes past checkout time. Her approach was unnecessarily confrontational and lacked the professionalism and courtesy expected in hospitality. This interaction was particularly disheartening and clearly reflects the standard that one would associate with AC Hotels. Overall, this experience was unacceptable. Due to the conditions of the room, the lack of timely support, and the unprofessional conduct we encountered, we would not consider returning."

"Very nice staff. Very clean. I left some things in the room and they had found and kept them for me until I was able to get them."

"My favorite hotel in the LES. The staff is amazing!! Looking forward to coming back real soon!"

"WIFI does not work / extremely slow. Do not plan to do any work while staying in this hotel"

"If your definition of a hotel is simply “a place to sleep,” then this place technically qualifies. Beyond that, it fails on almost every level. Everything is extremely cramped—rooms, hallways, and elevators. The bathroom is especially problematic: it’s so small that anyone who isn’t very slim will struggle to close the door or shower comfortably. This should be clearly disclosed. Amenities are lacking. There is no laundry service, which is a major inconvenience for longer stays. Cleanliness is unacceptable. I found trash in the room on day one, and despite daily housekeeping for an entire week, it was never removed. On another occasion, staff left cleaning supplies behind in my room. That shows a serious lack of attention and professionalism. The only reason I stayed was because the booking was prepaid—otherwise, I would have left on day one. This is not a cheap hotel, and at this price point, it is simply not worth it. I will not return, and I strongly recommend others stay away. At best, this is a 1–2 star experience."

"Beautiful room with comfortable bed. Enjoyed the stay "