Santa Barbara Hotel Guide - Fern Falls hotels in Santa Barbara, United States of America.

"Pros: - Great location - Reasonably priced - Somewhat renovated rooms - Daily housekeeping - Great AC - Free parking - Excellent shower pressure - Friendly staff Cons: - Poor sound isolation. Can hear people coming and going next door. - Very firm and uncomfortable mattress. Pillows are way too soft. - Mattress not fully secured to platform, kept sliding around - Rooms are a little on the smaller side"

"The remodel looks excellent, the staff were incredibly friendly and helpful. I will stay there again."

"Totally disappointed. Not an inexpensive motel but it absolutely deserves one star. First the property is filthy, including the shabby little reception area. Their garbage and recycling area it’s right at the staircase, very unsightly and disgusting. Fortunately the room itself was clean but worn looking. Bizarrely, they have two refrigerators. It took forever for someone to come to the front desk so I could check in — and I asked her and her associate for a late checkout which I really needed. apparently they forgot to tell anyone. However, even though I had do not disturb sign on the door, the housekeeper who I had already told I had a late checkout knocked and disturbed me as I was trying to get some sleep. Then a worker literally came in with a key… What the hell? When I called downstairs repeatedly no one answered the phone and there was no answering service. There was no hot water at 11 AM. Homeless people were all over, smoking cigarettes and picking through their trash. This place is a disaster and I would never stay here again. You have been warned. "

"Staff was friendly and helpful. Ample parking, breakfast was provided, slightly more than continental."

"Very comfortable and clean. Quiet and reasonably priced. No real frills, no continental breakfast. Overall good experience"

"Nice staff nice room"

"The toilets & bathroom were clogged & they keep giving those rooms to people to stay in. We had to use another room’s bathroom & toilet & the back & forth from one room to other was a pure nonsense. "

"The air conditioning was not working so they had installed portable air conditioners in the window, so the window could not close and lock. We were on the ground floor, so worried about security. Room was clean, but had a strong chemical smell, like it had just been treated with insecticide or something like that."

"Comfortable hotel, helpful staff, good breakfast"