Fiais Hotels

"Great location, very spacious and air con in all rooms"

" Pleasant stay"

"Absolutely stunning, historic property. Exceeds expectation. If you like Four Seasons, this far outshines. Property, accommodations, staff, and location are outstanding. We stayed in beautiful hotels in Portugal--this one is far/away the finest. Location is in the center of the historic, beautiful, charming village, which cannot be missed for meals, strolling, photos, etc. Highly recommend making the trip to the Arouca Geo Park for the Paiva Walkways and the suspension pedestrian bridge--experience of a lifetime!"

"The customer service was outstanding, front desk and management are doing a great job to ensure your guests have the best experience, from the fresh organic apples at the reception to the staff that is available and open to answer any questions and help you with a smile. Thank you for your flexibility and everything you did for us."

"Wifi did not work in the room "

"Parking was just a hassle when we first arrived. Small tight parking lot area. Had to wait for someone to check out in order to have get a parking spot. Staff was very friendly and helpful "

"The best place to visit the Arouca area and it’s famous 516 suspension bridge and Paiva walkways"

"Great choice"

"Complicated self check-in with several security codes. No one on site to assist. Local phone number not helpful for international travelers. Worst is the smell of the rooms... musty, basement rooms... left window open, blew fan AC all night which made it slightly better. Would NOT recommend. "