Finale Holidays

The staff there was amazing. Andraina was the front desk girl and she was super helpful. She told us what restaurants were good. She would have his cars booked when we needed them. The housekeeper was great. She gave us some Mass to take to us when we went on our cruise ship and I cannot forget about Jovanna. She was the one in the restaurant that would make us fresh squeezed orange juice every morning. She danced and dance to my husband for his birthday. Just a lovely lady. I highly recommend staying at this place. It's like a boutique hotel, four stars and it's right by all the shopping and by the marina for the cruises. So you're right by everything. You can literally walk everywhere. I give this a hotel a 12 out of 10. If you want to experience things there just talk to them. They will get you the right drivers and everything we went to a little place called Monreal. Our driver's name was Luigi and he was fantastic. If you can get him as a driver while you stay there definitely ask for him. Thank you for making our honeymoon, 5-year anniversary, and birthdays amazing!

The room was very clean. Martina was extremely helpful with providing transportation and recommending things to do. Location is excellent Walking distance to shopping and eateries.

The overall review is good. But VIP treatment was to provide.

The only problem was that the jacuzzi was booked the entire weekend and we were not able to use it which sucks. After that was the main reason to book the hotel. None of the spa services were available because over booked. They should alert when you make the reservation.

Great location, 15 minutes walking to the central train station and other attractions 👍 Room was comfortable and front desk staff were helpful who offered breakfast bags for early check out 👍 breakfast was okay too. In the last night of staying, there was noise above our floor, called the front desk at about 10 pm who took care of it promptly!