Firostefani Holidays

Everything was perfect

The property is very nice in terms of location and construction, the common areas are under-utilised, there aren’t enough pool umbrellas and the towels are raggedy, it’s impossible to stay by the pool without cover from the super intense sun. The music is terrible, the volume varies, often times being way too loud. This property is advertised as a non smoking one, however people smoke everywhere and most disappointing is the fact that the staff smokes on site sitting at the floor right in front the path towards the pool. The breakfast is always the same and it’s not aimed at anyone that isn’t an omnivore, zero consideration towards vegans, specially being that we stayed for two weeks while everyone else was there for a couple of days at a time, we mentioned this to the staff repeatedly, their reaction was to simply not serve us the same amount of food and variety the other guests got, not even a plant based milk on site. The (I guess) manager couldn’t care less about what is going on, never left the office and did rounds or asked how things were going, although she was very enthusiastic to recommend vehicles for rental and was disappointed when we returned after one day. Upon arrival the niceyoung man left to deal with anything and everything, which incidentally can’t do much because there is no staff in the property after around 2pm is clearly instructed to deter anyone from using public transportation and go for the vehicle rental option, which is extremely expensive.