Five Cays Hotel Guide - Beach Hotels in Five Cays, Providenciales

"It was exactly what I wanted & everything was perfect, no complaints "

"It should be listed as a motel When I asked for sausage for breakfast I got hotdogs"

"The staff at the restaurant were not friendly."

"Next level!"

"We spent 9 nights in the ocean view suite.Very beautiful garden veiw as well.We had a great time staying at The Sands Grace Bay.Our room.was modern, very clean and comfortable. Thanks to our wonderful housekeeper Dueila who made sure our space was freshened up each day.She even converted the twim beds in the room to a queen so my daughter and her partner could rest well. It would be nice to replace the washer and dryer units in the suite.They dated and rusting. Thanks to the bell attendants Oral,Samuel and AJ who assisted us with our luggage.They were warm and welcoming from the first day we got there.They were approachable,respectful and kind in sharing ideas of things to do and places to visit while on the island.Miss you guys tons. Big shout out to Anatalie housekeeping manager who immediately acknnowleged our concerns we had with linen on our pull out coach. Michelle and Diane from front desk were amazing. The only cons to this trip was the service at Hemmings way restaurant was below standard .The service was atrocious. The staff there was rude and unfriendly. We had to ask for menu's. Our server didn't check on us after ordering, she was so unprofessional. She had no enthusiasm in providing service. No entertainment on property which was boring. The sands is grest place to unwind relax on the beautiful turquoise beach.Lots to experience on the island.Lovely destination. "

"Everything was on the high level! "

"Waking up at the Blue Haven Resort in Turks & Caicos was truly waking up in paradise. We had a studio with a king size bed that had an ocean view but no balcony which we were initially interested in but this did not impact our experience overall . We were still able to slide a door and hear nature . The staff was exceptional. From Makayla ,"

"We had a Deluxe suite garden room and it was lovely and very clean. We overlooked the garden and pool but we could also see part of the beach & ocean. Whoever cleaned our room daily done an excellent job!!"

"We were choosing between this property and Ocean Club West and chose wrong sadly. From the start it was sub par, the transport from the airport failed to show after a 30 min wait and we had to join the taxi line. We had a room the 1st night where there were people partying 2 doors down despite being asked to stop. I was woken at 2:38am by the smoke alarm because they were illegally smoking. I had to go to the front desk at 3am due to the banging and partying. We were moved for 1 night to another (smaller) room then onto an upgraded room. So 3 diff rooms in 5 nights. This room you could hear the music bar down the street until 2am each night and there are no blackout blinds so the property’s pool lighting lit the room up like daylight. If your room is on the wrong part of the property it’s very hard to sleep with the music bar down the street so beware of that. Finally, sadly we found the staff in the property to be cold, almost moody and rude. When you walk past them and say good morning or hello, instead of a warm smile you received a smirk, a reluctant response and not a smile. When we travelled to other properties during our stay we found them very warm and friendly so I’m not sure why they staff at this priority all seemed so unhappy. It didn’t spoil our vacation but it was a mistake to choose this property- not the experience I hoped for or expected. "