Kusatsu Hotel Guide - Five-Story Pagoda hotels in Kusatsu, Japan.

"Highly recommended"

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well. "

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Room and property old, needs updating. Room draughty. Staff ok."

"good"

"Superb view at onsen ."

"Location was good however the room still shows it age. The most disappointing part would be the dinner and breakfast, it was rather bland and ordinary. "

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "