Accra Hotel Guide - Jubilee House hotels in Accra, Ghana.

"My husband uses a manual wheelchair for his mobility. The "accessible" room was not very accessible (narrow doorway into the bathroom, a shower with a curb step and glass door, and the sink was too high and far back into the counter for him to use it.) However, the staff were so accommodating; after showing us about 4 more rooms we found a bathroom that had a lower sink and despite the shower still having a curb step and a glass door, we asked the hotel to remove the glass door, which they happily did for us. We appreciated the excellent customer service through this ordeal (we run into this problem in MANY places and this staff were the most helpful) as well as throughout our stay. The airport shuttle was also convenient. The food at the a la carte restaurant was a bit better than the buffet restaurant, but I think some things even on the a la carte side were from the buffet side. The pool is small, but sufficient; and not very crowded except on the weekend. The A/C was a bit finicky, but it worked overall. And overall it was a fine time with the customer service being one of the best. "

"The room was nice. there was 2 of us and they only gave us 1 towel no wash cloth. Thought it was like a hotel that provided curtain things like bath towels wash cloths but it didn’t. There were no seating on the balcony. The balcony was big spacious but no seating out there. Our bed was broken lopsided. The duvet was filthy however the duvet cover was clean. Our host was nice his Name was Charles. The restaurant was top notch the service was great food was good compliments to the chef the drinks were delicious compliments to the bartenders and the servers were great guys. There were 3 pools they were great beautiful at night. Fitness room was great. Over all I did enjoy our stay especially by the main pool where the restaurant was "

"The apartment was fabulous but the issue is just having two towels. "

"Good "

"Loved the pool and room was spotless"

"The room was excellent clean and fresh, everything we needed."

"Everything was on point "

"I had the most wonderful extended stay at The Pelican in Accra and would not hesitate to recommend it. From the moment I landed from a long overseas flight I was warmly greeted assisted by the distinguished airport shuttle chauffeur and had the privilege of being couried to the hotel by airconditioned luxury vehicle. I knew from that moment that I should be prepared for exceptional customer service and amenities. The Pelican reception staff and staff throughout the hotel attended to my every need with a warmth,respect professionalism, efficiency and grace. The room/apt with a spacious private balcony. was beautifully appointed and immaculate in terms of cleanliness, being cleaned daily and as required. The delicous array of meals including traditional Ghanian dishes on offer at the Beak and the outdoor Atrium meant that I didn't wish to venture out, The quality of the food and service was excptional and available 24/7 with room service. I utlised the state of the art (very cool) gym and pool which offered privacy and a serene space. As someone from Australia who has travelled the world and stayed at fabulous hotels I can say that the Pelican was exceptional and met every expectation. It is a hotel that has business clientele and holiday makers which makes for a great ambience. Ensure your rorom suits your needs in terms of the view and noise as Accra is a busy city. Thank you to all the staff who made my stay so memorable! "

"Incredibly friendly staff and super helpful. Cleanliness of the whole place including the gym area. "