Search Cottages in Flat Rock

"I upgraded and had to pay an extra $55 to get a room with double beds, because I have a back problem. The room nor the bedding was very clean. I bath looked like someone with boots had taken a shower before we got there, the toilet was stained which is very off putting. The wall in the corridor area had a huge hole in it and the paint was chipped, not only in our room, but all the way along the corridor. We had hooks on the wall but no pictures. It was very depressing to stay in there. I expected better when I had paid for the upgrade. The breakfast in the morning was good, but the area around the hotel did not allow anywhere for me to walk my dog. I did walk behind the hotel, only to be told by the Knights Inn Manager that I was trespassing on their property and told to get off, which was behind the Clarion. I now have a very poor opinion of Clarion Choice Hotels and will not be booking with choice hotels again!"

"The shower was leaking and had mold on the curtains. The doors were exterior like a motel not a hotel. the beds and rooms were decently clean. just woke up and left, didn't take a shower or eat breakfast. just wanted to get out of there asap."

"The young lady that works in the breakfast area is simply the sweetest person I have come across. We have stayed there several times and she is why we come back!"

"Overall okay for a couple nights stay. Nothing great and nothing bad. Could keep the grounds a little nicer, clean the parking lot a little more. "

"Breakfast was cereal and pancakes. Indoor pool was tiny, like a kids wading pool. Room was ok, mattresses and pillows were awful. "

"There was an odor of cigarette smoke in the room. The pool, despite being advertised as heated, lacked maintenance, as the water was cold to the touch. The staff were either unwilling or unable to do anything to make this better. "

"Breakfast was great! Fried potatoes, omelet and sausage. Great oatmeal with toppings!!! "

"Beds were comfortable, room was clean and breakfast was delicious. Gym is phenomenal. Staff was friendly and helpful. Only negative was the air conditioning. Room was hot and stuffy unless it was set to 65, freezing while running stuffy when off "

"The hotel is so bad, it should not be operational. The room and hotel were not as advertised. The room was not cleaned, mold on the ceilings, bathroom, and in the fridge, there were cracks in the walls all the way to the ceiling, and brown matter on the walls. Upon addressing the issues with staff, they said the cleaning staff could not do anything until the next morning and we could not have another room. I asked for a remodeled room and was told there were none."