Double Room with balcony

Reviews of Flem Mountain Lodge

3 out of 5
Flem Mountain Lodge
9A Via Surpunt, Flims, GR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Only disappointment was breakfast offering
We picked this hotel as we were driving through the Alps returning to Munich from Zermatt. It was a one night stay and unfortunately we did not know that the day of our check out was the day they close for a break before the winter season. We paid for breakfast, but as it was the last morning they would be open, the offerings were slim. We made due with what their was, but an option for an egg would have been nice. Other than that we absolutely enjoyed our stay. Small but very comfortable and efficient room with a great view, a very comfortable bed with great bedding, small but great shower with fantastic water pressure. A real perk for us was free use of a washer & dryer, along with the detergent also provided. Check in was very modern and efficient, the key options for your smart phone a real perk. The staff was delightful and there seems to be much to offer in both relaxation and activities. We would choose this hotel for a return trip and a longer stay. Once again the only thing I would recommend is that the option to include breakfast at a fee should either not be available or priced less when they are preparing to close for the season. What they did offer was good quality, just overpriced for what there was.
Stayed 1 night in Oct 2023

8/10 Good

Lajos

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel, relaxing stay
Check-in was done through the website which was great, as we arrived late and we could get to our room quickly and smoothly. Doors open with a digital key, through an app. Super clean room, however very minimalist: no wardrobe to properly unpack stuff but there were only two shelves and a few hangers, no table, one chair (but at least there were two nightstands), no minibar. The balcony is essentially shared, separated by two thin ropes from both sides, so not much privacy as the neighbors can see into your room—I would highly recommend updating the pictures on the website as they are very misleading, as it looks like the rooms have their own separate balcony. I wish there was ventilation in the bathroom as it was horribly humid after ever shower. Loved all that natural wood design throughout the entire hotel. Big, comfy bed. Breakfast is excellent with lots of high quality food items, freshly made eggs and excellent coffee. Super quiet place; easy to relax. We had dinner there once and everything was phenomenal. There’s also a washer and a dryer in the basement—self service but free; very useful. Overall a great stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a gorgeous property, completely refurbished, clean and had a lovely mountain cabin vibe. Loved the dining room because it not only had a gorgeous view of the mountains but you could sit there and do work any time, which unfortunately I had to bring with me. The staff were so lovely and accommodating. I also loved the yoga studio, which I had all to myself in the mornings. The view from our room was amazing. I gave the property 5 stars because we loved our stay. My only suggestion would be to put a TV in the room, we would have loved to watch the tennis. Also a mini fridge would have been nice too and a balcony so we could sit there and admire the gorgeous views.
Stayed 2 nights in Jul 2023
Response from Anita on 17 Jul 2023
Thank you Erika for the nice words, happy you enjoyed your stay with us.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall, but the
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful chalet! Remodeled, clean, and modern. Keyless system on the phone. Amazing hospitality! Would love to come back, stay here again, and MTB in Laax
Stayed 2 nights in Apr 2023
Response from Flem Mountain Lodge on 10 Apr 2023
Hi Brian, thanks so much for the nice words, it was a pleasure having you and your daughter stay with us! Hope to see you in summer for some biking.Regards,Caro & The Lodge Team

10/10 Excellent

Martin Georg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay ... warm and friendly - inviting !!!
Beautiful located, new and clean, well designed, comfortable bed, small and very tasty Breakfast-Buffet (but nothing is missing!), very friendly stuff, just perfect... will come back for sure !!!
Stayed 2 nights in Feb 2023
Response from Flem Mountain Lodge on 6 Mar 2023
Thank you for visiting Martin, we are happy you liked your stay with us. Hope to welcome you soon again. Regards, Anita

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Gregory

Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel design, nuovo. Staff gentile.
Tutto nuovo e curato nel dettaglio. Staff molto gentile. Letto molto comodo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Sehr neu, sauber und minimalistisch. Sehr angenehm und gutes Frühstück.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Location mit sehr geschmackvoller Einrichtung, sehr sauber und zuvokommender Service. Hilfreiche Tips für Ausflüge, absolut zu empfehlen.
Stayed 1 night in Jan 2024

8/10 Good

Justyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, modernes & sauberes Hotel
Sehr schönes, modernes & sauberes Hotel. Direkt vor dem Hotel gibt es eine Bushalterstelle. Das Frühstück wie auch Nachtessen waren sehr gut.
Stayed 4 nights in Dec 2023

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Die Flem Mountain Lodge ist super - finde ich. Einziger negativer Punkt: Es gab kein richtiges Bier, nur Kopfab - und auch auf Coca Cola verzichtet man zu Gunsten von Vivi Kola... kann man mögen oder nicht - ich mags nicht :-).
Stayed 2 nights in Sep 2023

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu et service excellents
Excellent petit dejeuner, local a velo super, check in et systeme de clé par mobile tres pratique, chambre moderne et confortable. Attention aux horaires du restaurant qui est fermé du lundi au mercredi. Pas tres pratique. Et leur carte est tres limitee. Personnel tres sympathique. Lieu parfait pour demarrer des balades a velo.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss of Flims
Die Flem Mountain Lodge ist einfach genial: ... ... sauber wie man es zuhause wünscht! ... total liebes Personal, top Service, absolut gutes Frühstück! ... top Modern - jeder Zugang ist über das App zugänglich (Zimmer, Haupteingang, Garage) Ort: ...alles was es braucht um zum biken in Flims/Laax (Werkbank, Waschanlage, E-Bike miete GRATIS) Mit dem Laax App profitiert man von vielen lokalen Angebote! Bei fragen einfach WhattsApp/Mail/SMS an die FlemLodge und sie geben dir rasch Antwort! Was mir sehr passte, die FlemMountainLodge ist sehr Umweltfreundlich (keine Papierkram sowie kein TV) Just SPORT and relax :) Danke an Anita & Caro
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

dominiek

Travelled with partner
Liked: Cleanliness
Mooie plek, het digitale inchecken en de communicatie was ok. We misten wel een koffiezet en kleine frigo op de kamer. Terras van de kamer zeer klein.
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist modern und stylisch eingerichtet. Nachhaltigkeit wird grossgeschrieben, eine tägliche Reinigung der Zimmer ist gar nicht notwendig. Super Frühstücksbuffet mit Kaffee von der Barista.
Stayed 2 nights in Jan 2023
Response from Flem Mountain Lodge on 31 Jan 2023
Vielen Dank für die positive Bewertung, es freut uns sehr, dass es dir bei uns gefallen hat. Bis hoffentlich bald. LG Anita

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle sehr freundlich und hilfsbereit. Schöne Zimmer und alles sehr sauber. Tolles Frühstücksbuffet mit allem was man braucht. Schöne Terrasse und gutes Bier. 😀 Komme gerne wieder einmal hierher.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles, sehr gastfreundliches und zuvorkommendes Team. Super Porridge.
Stayed 1 night in Jun 2022