Greenback Hotel Guide - Foothills Pointe Park hotels in Greenback, United States of America.

"Great"

"The room was spacious and had all the amenities you would need for your stay. The gentleman at the desk, Gus, was extremely nice and helpful and a standout during our short stay."

"Elevators were out and no communication on when they would be fixed and no 1st floor rooms. We should have just cancelled staying there as someone in our party has bad knees. There was no attempt to get us a 1 st floor for any of the nights."

"Convenient, clean and quiet"

"There was no comforter one one of the beds only a loose sheet, the receptionist pulled a dirty fuzzy blanket out for us to use."

"Friendly staff "

"Staff was lovely, breakfast as expected. Very pet friendly. Negative was that our shower had mold on one of the walls."

"Parking easy, clean room. Found 3 rd floor quieter than 2 nd. Bed was also more comfortable. Shuttle service is very reliable."

"This place is TERRIBLE! We arrived at 7 PM and our room still wasn’t ready. The front desk told us they were having issues with housekeeping and that the bed wasn’t made, but it would be “10 minutes.” Twenty minutes later, the room was finally done — and it was still NOT clean. There was no shampoo, the room was dirty, and they do not clean your room during your stay. If you want fresh towels, you have to bring your dirty ones to the front desk, and they only give you one set of towels for two people. You have to repeat this every single day. There was dried blood on the comforter, the kitchen floor was filthy, and the breakfast was extremely limited. Both mornings I went down, there was either no coffee or it was cold — which tells me it was leftover from the day before. Absolutely disgusting. There’s even more I could mention. When I complained, I was told the manager would comp my stay. I appreciated that, and before leaving I confirmed it with the manager — he agreed. But they only comped one night, not the entire stay as promised. If you want excuses, broken promises, and a dirty, gross, poorly managed hotel, then book here. Otherwise, stay far away."