Greenback Hotels

"Rooms were updated and clean , staff were great"

"Clean room-quiet-convenient to West Knoxville. Hot buffet breakfast. "

"My room was moved to a "pet friendly room". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, its paw would stick to it and it would be painful to try and get it off. Therefore, I had to keep my cat in a pent up cage so he would not get dirty since I was there for a cat show. The beds were so old that when you went to lay down, you were in a deep indentation where everyone else had been sleeping. Very, very uncomfortable. The manager was not helpful at all. "No other rooms available" she said. I had reserved the room through a 3rd party, so not a good chance of getting my money back. She would not even give me a mop or broom to sweep under the bed. I will never stay at another La Quinta again. This is the second La Quinta that had a filthy room."

"Older but decent. Friendly staff. Breakfast didn’t have a lot but what was there was good. The gentleman stocking and cleaning breakfast area was great! He was on it! We would stay there again bc of price. "

"Everything was nice. Would have liked clean towels daily though. Towels very thin. And coffee refilled daily Staff very nice. "

"Great Property in this location- ideal for UT families"

"Rooms are adorable and staff excellent! "

"Great staff Room clean Good breakfast "

"Beautiful property!! Comfy beds.. Loved the lighted mirror in the bedroom!!"