Fort Caswell Holidays

So staff is amazing n super friendly n helpful. Rooms were renovated but rest of hotel was a little run down. Elevators were always broken and when they werent u feared they would be. Pool bar closes early but bartenders are engaging. Pool itself was dirty (lots n lots of hair products esp) would have been nice if they had someone skimming the Pool all day instead of just early morning when hardly anyone is in it. Right on beach and excellent location. Also very secure parking garage just be careful because people whip around the corners without slowing down. Did have a palmetto bug in our room 1 nt on the 12th floor but im hoping it was just a one off because everything else seemed good.

Wasn’t what I expected with cleaning

The pool was great. The size of the rooms was awesome. There was often a weird smell in the room and the hallways but access to the beach and the ease of staying and having a kitchen and washer and dryer was awesome.

My wife and I were looking for a relaxing beachfront vacation. The pictures and description did not match the hotel. The staff was amazingly helpful and kind. Expedia was amazing in helping us. If you are looming for quiet and relaxing look elsewhere. We were so disappointed and spent 8 hours driving to get here. The area is not family friendly or anywhere I would feel safe after dark.

It's Dumpy. Don't trust the nice online pictures of the pools and rooms. Check in was a nightmare, because you cannot park and check in. If you park up front an employee comes out and yells at you. There are 4 levels in the parking ramp, but 2 are being used by the construction crews doing the remodeling. There is little parking on site but don't worry, you can park off site and still be charged the same parking fee. We had a suite for 6 people. The room had 3 towels/washcloths, and it took forever to get some more from the front desk. I also had to call the front desk to get lightbulbs for the lamps, because there weren't any in the fixtures. The rooms are long and narrow, with an air conditioner on each end. The air conditioner by the beds didn't work and there was black mold and water damage in the bathroom. The carpets are packed with sand and haven't been vacuumed in a long time. Plan on taking the stairs, because the elevators are usually out of order or unresponsive. The pools are gross, and full of sand. I know they are remodeling for future guests, but they are neglecting the current guests.