Terrace/patio

Reviews of Tru By Hilton Ft. Lauderdale Airport

3 out of 5
Tru By Hilton Ft. Lauderdale Airport
44 N Federal Highway, Dania Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1188 out of 2054 reviews" "
Rating 8 - Good. 429 out of 2054 reviews" "
Rating 6 - Okay. 222 out of 2054 reviews" "
Rating 4 - Poor. 94 out of 2054 reviews" "
Rating 2 - Terrible. 121 out of 2054 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities
No clean my room
Stayed 2 nights in May 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Areas seemed a little sketchy.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!!! Great job Tru!
Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Front desk was friendly and helpful! See how breakfast is in the morning
Stayed 1 night in May 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice little hotel, staff are friendly
Stayed 1 night in May 2024

8/10 Good

Luis Agustin, New Port Richey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Barbara, Guilford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation from airport was difficult because dispatcher gave inaccurate instructions.
Stayed 1 night in May 2024

10/10 Excellent

Brother

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect no complaints what so ever
Stayed 1 night in May 2024

8/10 Good

Rommel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked staff but hallways were not clean
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2024

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make a last minute reservation and the staff was just wonderful!
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Nicolle,Thank you for taking the time to provide your review of Tru by Hilton Ft. Lauderdale Airport. It is wonderful to hear our staff was wonderful, especially when you needed a last-minute reservation. We appreciate your kind words and strive to provide exceptional service for all our guests, no matter the circumstances. We look forward to welcoming you back in the future.

8/10 Good

connie

Travelled with family
This was in a good location to drive to the port. Unfortunately, you have to valet your car so when you check in, you have no more access to your car and you have to walk anywhere you want to go there was one restaurant close by. The room was fine, except the air conditioner was very very loud
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Connie,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was convenient for your trip. However, we apologize for any inconvenience with parking. Our parking policy is noted online for your convenience, and our staff is always happy to suggest some delicious food delivery options. Thank you for letting us know about the AC. We'll keep your comments in mind, and we hope to see you again soon.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at check in
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife really loved this place! Will be returning here soon!
Stayed 1 night in May 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Close to FLL airport. Reading lamps above headboard not working.
Stayed 1 night in May 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nuo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean hotel. Staff are super nice and helpful!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Nuo,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Tru by Hilton Ft. Lauderdale Airport!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were knowledgeable and polite
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Christopher,Providing exceptional service is our priority, and we're delighted that our team members made a positive impression on you. We'll be sure to pass along your compliments, and we can't wait to welcome you back to Tru by Hilton Ft. Lauderdale Airport for another enjoyable visit.

10/10 Excellent

LA NIECE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and Breakfast
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Thank you for your review and for giving us a perfect rating. We are delighted that our hospitable team left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Howard

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Santiago

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

tawana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The water wasn't hot enough for me. No microwave in the room to warm up food. And paying 15 dollars to park our vehicle I think was nonsense.
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Tawana,Thank you for taking the time to share your thoughts with our team. We are disheartened to read that we could not meet all of your expectations. In the future, we recommend speaking to our front desk about any immediate concerns you might have. Regardless, we will be sure to share your feedback with our team to enhance the quality of stay we provide for our guests. Please know that we are competitively valued for parking as it is in high demand within the area. We hope to welcome you again soon for a more seamless stay.

8/10 Good

Clevette

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice stay
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Clevette,Thank you for your review! We are delighted you enjoyed your experience. It was a pleasure having you join us during your time in Fort Lauderdale, and we hope you return soon!

10/10 Excellent

john

Liked: Cleanliness, amenities
The staff eas professional and polite
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear John,Thank you so much for taking the time to share your thoughts on your recent visit. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we hope you return on your next trip to Fort Lauderdale.

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Rodrigo,We sincerely appreciate your review of Tru by Hilton Ft. Lauderdale Airport. It's great to know you enjoyed your time with us. We'd be honored to welcome you back soon!

10/10 Excellent

Yelitza, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
All was well
Stayed 1 night in Apr 2024
Response from General Manager on 14 May 2024
Dear Yelitza,Thank you for your glowing review of Tru by Hilton Ft. Lauderdale Airport. We're happy to hear you enjoyed your stay, and we'd love to welcome you back anytime!

6/10 Okay

regina

Still not there due to Spirit 2 he delat
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Regina,Thank you for taking the time to share your thoughts. We're saddened to hear about the delay in your arrival, and we hope we'll have the pleasure of welcoming you soon.

10/10 Excellent

Kathy

Very good service overall
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kathy,Thank you for staying with us and highlighting our team's exceptional service! We appreciate your compliments and are glad we surpassed your expectations. On behalf of our friendly team, we invite you to stay with us anytime at Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Radamex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful facility
Stayed 1 night in May 2024
Response from General Manager on 19 May 2024
There is no better praise than earning a perfect rating from one of our fantastic guests. Thank you for being our guest at Tru by Hilton Ft. Lauderdale Airport. We hope to see you again soon.

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really much around the property, hotel was nice and it was convenient for our one night stay before heading out for our cruise.
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Natasha,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport! We're glad our accommodations worked well for your needs, and we look forward to seeing you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
It was a pleasure hosting you at Tru by Hilton Ft. Lauderdale Airport. We are thrilled to learn you enjoyed your stay and we look forward to your return.

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff was fantastic. I was not a fan of the Valet at first but it was super quick.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Tricia,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Laurekshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We were very thankful to have the shuttle and the front desk clerks were the best!! We will visit again!
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Laurekshia,Providing unbeatable convenience is one of our main goals, and we're thrilled we were able to meet this standard for you and your party with our complimentary airport shuttle. We'll share your compliments with our outstanding team, and we look forward to your return!

10/10 Excellent

Aniano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle service and free breakfast
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Thank you for staying with us at Tru by Hilton Ft. Lauderdale Airport. We know our guests are on the go and we appreciate you highlighting our airport shuttle service and complimentary breakfast. We hope to see you again next time you are passing through.

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really excited to try the breakfast and it did not disappoint. Everything is just very modern and it just smells so good in this hotel the showers are really pretty as well.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kyla,We're proud to have earned your outstanding review of Tru by Hilton Ft. Lauderdale Airport! It's wonderful that you enjoyed our fantastic breakfast, modern, freshly scented accommodations, and lovely showers. Many thanks for your kind compliments and we hope you'll return.

10/10 Excellent

Jessa Christine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

DARLENE, mason

Stayed 1 night in May 2024

8/10 Good

Thomas

Business traveller
New(ish) hotel. It’s clean. It’s minimalist… no pool, no bar, smallish rooms. The smaller rooms is not a bad thing, except they charge comparable w competitors offering traditional larger rooms!??!? W pools…
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Thomas, Thank you for choosing to stay with us and for your compliments regarding our clean facilities; however, we apologize for any issues you had with our accommodations or pricing. We take our guest's feedback very seriously and have noted your concerns. It was a pleasure having you as our guest, and we hope to see you again should your travels bring you back to the area.

4/10 Poor

Larry

Travelled with partner
They only thing It was close to airport and cruise port but would never stay there again , our room was on the fifth room near the front of the hotel, traffic was so noisy all night, you would think the window was open but it wasn’t. Also all the carpets were so dirty and stained they need to be cleaned. Absolutely terrible, yuk
Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Dear Larry, We thank you for sharing your feedback with us. While we are glad that you appreciated our convenient location, we are disheartened that we were unable to meet your expectations. We understand how frustrating it may have been, and we hope that you were able to contact our front desk for assistance with your concerns. Your feedback is important to us, and we will be sure to let our team know of your concerns. Please know that what you described is not typical of a stay with us, and we ask that you allow us another chance to show you a visit that is representative of our excellent hospitality.

8/10 Good

Dianne and Michael, Banksia Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How to get to parking was a little vague. It is at the back of the hotel but I’d good when you work it outa Dan valet at $15 per day with in and out privileges so get for our purposes
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Dianne and Michael,Thank you for sharing your feedback. We're glad that once you found it, the parking arrangement met your needs. Rest assured, we will work on making the directions to our parking area clearer for our guests. We look forward to your next visit and hope it will be even more seamless.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Tiffany,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.

10/10 Excellent

cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great the employees were fantastic but the area seems a little sketchy and a little dirty lot. But the actual hotel was very clean and well equipped.
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Cassondra,Thank you for your review. We're delighted to hear you enjoyed our top-notch team and standards of cleanliness, and we appreciate your comments about our location, though kindly rest assured our guests' security is of the utmost importance to us. It's great to know you had an overall positive experience, and we'd love to welcome you back soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk is very good and helpfull with good manner of conversation
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear James,Your kind words made our day! Thank you for letting us know about the fantastic service you received. We appreciate your feedback and cannot wait to see you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, close to airport, fast shuttle
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Eldar,Thank you very much for your feedback. We are so happy our accommodations and amenities served you well, and we look forward to seeing you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Ariel

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from General Manager on 9 May 2024
Dear Rhonda,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon to Tru by Hilton Ft. Lauderdale Airport for another great stay.