Thank you so much for staying with us. We appreciate your positive review and hope to see you again.

We are sorry to hear about your experience. We will look into this matter and correct all issues that you have provided. We apologize for the issues that you had.

Thank you for staying with us. We will make sure that we revisit the couple of issues and rectify the areas of concern. We hope to see you again.

Thank you for staying with us. We will take your comments and improve the few issues that you experienced. We hope you will come and stay with us again.

We are sorry but the cops came to remove unwanted guests from a room. We called the police to remove a guest that was not suppose to be on our property.

Thank you so much for staying with us. We hope to see you again. Thank you for giving us a great review.

We are sorry to hear about your comments but disagree with all of your untrue statements. First of all the television works perfectly fine as you were unable to use the remote in a proper fashion. Secondly the people in the room were the housekeeping staff getting the room ready for you. Thirdly the rooms near you are non smoking and the guest step out of the room to smoke the cigarettes. Finally your insulin should have been properly stored and is not the responsibility of the hotel.

We are sorry to hear about your experience. We will look into this matter and address all issues with the necessary departments. We are a clean friendly and valued hotel in Florida. We will continue to satisfy all guest that stay at our property.

We are sorry to hear about your experience. We will continue to improve our customer experience and hope you will give us another chance.

We are sorry to hear about your issues but disagree with your comments. Our rooms are extremely comfortable and clean. We do not allow anyone in the lobby when we are cleaning. Sorry to hear about your un factual comments.

Thank you so much for staying with us. We hope to see you again.

We are sorry to hear about your thoughts but do not allow homeless people to come on our property. If they do we escort them off. Thank you again for staying with us.

Thank you for staying with us. We hope to see you again.

We are going to inform the necessary departments to improve guest satisfaction. We are sorry to hear that service was not given. I appreciate your comments and will make sure that our guest satisfaction goes in the right direction.

We are sorry to hear about your comments. We will notify the appropriate team members to improve the areas of concern. We will continue to strive for excellence and hope you will give us another chance.

Thank you so much for staying with us. We will continue to upgrade our facilities and improve our linens. Thank you for your comments.

We are sorry to hear about your stay. We do not have any bed bug issues. Please do not give false information to discriminate our facilities. We do not recommend you to ever stay with us. We feel that you have personal issues and should not take your frustration out on our property.

We are sorry to hear about your experience. We had a Pride festival in town that attracted a lot of party goers and younger crowd. Most of our guest were from Expedia websites and it’s affiliates. We did not have any sort of noise nor disturbances that you mentioned above. We will continue to run our business professionally and accommodate guests with a clean and hospitable service.

We are sorry that you received a room that was smoking. We will look into this matter and take appropriate actions to make sure this does not happen again.

We are sorry to hear about your experience. We will continue to improve all aspects of our service and hope you will give us another opportunity.

We are sorry to hear about your experience. We have looked at our surveillance footage and found no evidence of anybody coming near your room door. We also lock our office at night as a precautionary measure.

We are sorry to hear about your stay. We do not tolerate any illegal activities on our property nor can we discriminate against people smoking outside there rooms. We will continue to improve and excel in every day operations. Our air conditioning and rooms are clean and comfortable for our guest to experience.

We are sorry to hear about your experience. We do not tolerate any homeless or drug related guest on our property. We respond very quickly when people from the street enter our property. We are committed to having a safe clean and friendly environment.

Thank you for staying with us. We hope to see you soon.

We are sorry to hear about your comments. We have a great relationship with Expedia for 15 years that will continue to grow and prosper. The comments are not completely true as nothing was mentioned about housekeeping or tobacco odor. The room was a completely sanitized and smoke free room. The truth was that you were unsure about staying the 4th night. We would like to make it clear that management has always been truthful to there policies and responsibilities. There were no loud or yelling people at the property for any of the nights that you stayed as we have conducted a surveillance research that proves nothing of this sort. Your comments are from frustration but should not come towards our property.

We are sorry to hear about your issues and will forward these comments to the appropriate departments to correct these small issues. We hope you can give us another chance as we will continue to improve all aspects of our facilities.

We are sorry to hear that your score for our property was not satisfactory. We will continue to put all of our efforts to improve and hope you will give us another opportunity.

Thank you for your comments. The pool actually belongs to the hotel. We offer our in house scuba school to use it from time to time. We hope to see you again in the near future.

We are sorry to hear your incorrect comments as you explained to our staff that the room was too small to fit your family. We cannot agree with your frustrated remarks. You had a guaranteed reservation for a one bed and we still accommodated you in a two bedroom. We accomplished above and beyond for you. Thanks

We are sorry to hear your comments and disagree with them. All of your comments are baseless and out of frustration. We do not entertain any of those activities on our property. Your comments are hurtful and false. We will continue to operate with exceptional service and valued rooms.

We are sorry to hear your experience was not exceptional. We will continue to take reviews and take the necessary actions to improve all aspects of our operations. Thank you

How can our review be terrible when your reservation was cancelled because of fraud. You never stayed in order to make a review . Your statements are false and should be removed.

We are sorry to hear about your issues. We will make it right and hope to see you again.

We are sorry to hear about your experience. We will relay these issues to the necessary departments and resolve all matters.

We are sorry to hear about your experience. We will notify the appropriate authorities to assist us with removing people who enter our property.

We are sorry to hear this situation. We have our professional exterminating company service our entire property twice a month. We will notify them of this matter and proceed with a proper plan on preventing any issues.

We are sorry to hear about your experience but do not agree with several comments. Our housekeeping staff did not find any issues with the room. Furthermore the safety of our property and our city are always our number one priority. We will continue to provide a clean and safe environment to our customers.

We are sorry to hear about your issues but have had no technical issues with our internet. We could have helped you log on if you had notified our front office. We will continue to provide excellent service and customer value.

we are sorry to hear about your stay. we hope to further improve all aspects of our hospitality. we hope you will give us another chance in the near future.

Thank you so much for staying with us. We hope to see you again in the near future.

We are sorry to hear about your experience. We will strive to do better in the near future.

We are sorry to hear about your experience m. We will strive to do better in the near future. I hope you will give us another chance.

We are sorry to hear about your experience with your stay. We will notify the necessary departments on improving all aspects of our facilities.

thank you so much for staying with us. we hope to see you again in the near future.

We are sorry to hear about your experience with your stay.we will strive to do better in the future and we will continue to improve our overall customer experience.

We are sorry to hear about your experience but we do not believe everything mentioned is correct. Upon checkin you had 5 people which was beyond the reservation amount. Our front desk also noticed erratic behavior from you and your guests. We do not tolerate any illegal issues nor was the bed frame modified.