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Reviews of Holiday Inn Express Hotel & Suites Ft Lauderdale Airport/Cru, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Ft Lauderdale Airport/Cru, an IHG Hotel
1150 State Road 84, Fort Lauderdale, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 720 out of 1297 reviews" "
Rating 8 - Good. 311 out of 1297 reviews" "
Rating 6 - Okay. 119 out of 1297 reviews" "
Rating 4 - Poor. 68 out of 1297 reviews" "
Rating 2 - Terrible. 79 out of 1297 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Travis

Travelled with family
Liked: Amenities
Great place to stay!
Stayed 1 night in May 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service
I had a fall coming out of the bathroom.You guys need better quality bathroom tiles.
Stayed 3 nights in Apr 2024

8/10 Good

Robert M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and cruise ship port. Staff were great.
Stayed 1 night in Apr 2024

8/10 Good

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, and foul smell in the room, so they gave us a suite room. Excellent stay.
Stayed 1 night in Sep 2023

8/10 Good

Coral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean spacious room
Stayed 1 night in Apr 2024

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property close to shopping plaza and easy access off hwy
Stayed 4 nights in Apr 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great
Stayed 1 night in Apr 2024

10/10 Excellent

Thiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a little time because there was just one person attending. The hotel is great.
Stayed 1 night in Apr 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The advice of the desk staff to eat at slippers sports bar was terrible we didn’t even go in that place with the drunk men hanging outside cat calling turned us away and then we tried a bbq place that was terrible down the street a bit more. Service was amazing but the food was not good. Watched a drug deal outside the hotel on the sidewalk as well. So the hotel is nice and clean and quiet but don’t go out lol
Stayed 1 night in Apr 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Akema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up-to-date facility. Would definitely return.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location as it is just down the road to the fruise port!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath fan very loud.
Stayed 1 night in Apr 2024

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
No problem with the hotel but the shuttle from airport to hotel was not as advertised. Directions for shuttle were not correct.
Stayed 1 night in Apr 2024

10/10 Excellent

Mona, St Johns

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s conveniently located for us.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna, lakeland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfy beds and quiet area. Sports pub across the street served excellent food. Gas station nearby and awesome location to stay in close proximity to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel meets my expectations. The staff is friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool and breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Kaitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked two queen rooms for a night before a cruise. Our flight unfortunately got delayed so we didn't arrive until 5:00am. So we only used the rooms for a few hours. It was convenient to have an airport shuttle but it took much longer to arrive than we were told. The rooms were fine and it was convenient to have breakfast there. However, the hotel sent me a text when I booked that said we could use a shuttle service from their hotel to the cruise port for $10 a person. We used this service but found out later when reviewing my credit card bill that instead of $60 for 6 people in the shuttle to the port, the hotel charged us $96. I called twice to ask about the charge and both times was told there was no one there who could help me because it is an outside company and that the price for the shuttle is $15 plus tax. I would have to dispute the charge with the shuttle company. It was the Holiday Inn that told me the incorrect price, not the shuttle. Had we been given the correct information, we would have taken an Uber for way less. Don't be fooled by their false advertising.

10/10 Excellent

Frantz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated. Loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Duc

Travelled with partner
Liked: Property conditions & facilities
Breakfast was great!
Stayed 1 night in Apr 2024

6/10 Okay

Lise

Travelled with partner
Liked: Cleanliness, staff & service
Liked the shuttle but did not like the fact that I had to register in advance for the return to the airport. And in my case, they forgot to put my room number on the list, so I had to wait a long time.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

MARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the airport with shuttle services and walking distance to eating areas.
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Travelled with family
Liked: Amenities
Disliked: Staff & service
The property was close to a sports bar we could walk to. Bonus it was a “Packers” bar.
Stayed 1 night in Apr 2024

8/10 Good

Dale

Easy to find. Free parking.
Stayed 1 night in Apr 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service
Comfortable bed, nice shower, also nice to have a breakfast provided. Did not like the tiny little ants but they didn't bite. Great for a one-night stay next to airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Victor, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
clean y good stuff loved
Stayed 2 nights in Apr 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great for a family.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ross

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one night stay before our cruise. Breakfast was very good with great choices.
Stayed 1 night in Apr 2024

8/10 Good

Dianne

Travelled with partner
Strange set up for a suite. Not great lighting in the room. No sack breakfast or coffee out front for those leaving early. But thumbs up to staff and shuttle driver, and proximity to airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Patti

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, updated
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This property is a great value for the money. The free breakfast offered a lot of choices more so than most. The room was in good condition pool and work out. Rooms were in good condition also.
Stayed 2 nights in Apr 2024

4/10 Poor

David

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
for a holiday inn express the property was in poor condition
Stayed 1 night in Apr 2024

8/10 Good

Marisa

Liked: Cleanliness, amenities
Good service , bad attitude from one employee
Stayed 2 nights in Apr 2024

8/10 Good

kadee

Comfy
Stayed 1 night in Apr 2024

8/10 Good

Marlene, New castle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is so nice and clean. The staff is not too friendly but it’s ok
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was old and the carpets in the room dirty. Breakfast was good.
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was just a place to stay the day to not spend 12 hrs at the airport. It was generally nice, considering it was older. Not the greatest area or easiest to overall very comfortable and accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and accommodating to our needs. Property was in a nice area and the room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Offers shuttle service. Breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Torsten, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for one night.
Stayed 1 night in Apr 2024