Aerial view

Reviews of The Oasis Tower at Seminole Hard Rock

4.5 out of 5
The Oasis Tower at Seminole Hard Rock
1 Seminole Way, Hollywood, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 253 out of 360 reviews" "
Rating 8 - Good. 50 out of 360 reviews" "
Rating 6 - Okay. 26 out of 360 reviews" "
Rating 4 - Poor. 13 out of 360 reviews" "
Rating 2 - Terrible. 18 out of 360 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services Team on 20 May 2024
Hello Susan!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pools
Stayed 2 nights in Apr 2024
Response from Guest Services Team on 30 Apr 2024
Hello Amanda!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Tamarah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pools and service
Stayed 3 nights in Apr 2024
Response from Guest Services Team on 26 Apr 2024
Hello Tamarah!Thank you for your positive feedback! We appreciate you taking the time to submit a review! We're glad to hear that you enjoyed some time by the pool while visiting The Oasis Tower at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Mohamad

Resort/cosino / hotel is well located .
Stayed 1 night in Apr 2024
Response from Guest Services Team on 16 Apr 2024
Hello Mohamad!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Team on 8 Apr 2024
Hello Justin!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

2/10 Terrible

Kurt, St Petersburg

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Absolute worst service experience in all aspects we have ever had.
Stayed 2 nights in Mar 2024
Response from Guest Services Team on 26 Mar 2024
Hello Kurt,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Sarita, chimayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Hotel was amazing! Clean spacious room. Room service was excellent. Food in food court was great. Hard rock shop was nice, staff in shop a bit rude. Llarge casino, lots of new slots to chose from. Guitar light show was cool!
Stayed 1 night in Mar 2024
Response from Guest Services Team on 19 Mar 2024
Hello Sarita!We appreciate you giving us such a thoughtful review! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Team on 12 Mar 2024
Hello Curt!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Ayasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing to say the least. The room was beautiful. The Oasis pool was beautiful. Everything was great!
Stayed 1 night in Feb 2024
Response from Guest Services Team on 27 Feb 2024
Hello Ayasha!We thank you for submitting a review and appreciate the positive feedback! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

6/10 Okay

Carlos

Travelled with partner
Rooms to expensive food. Too expensive I’d rather eat in McDonald’s. The food is not that great. Need better cooks
Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Feb 2024
Hello Carlos,We are sorry to hear that you were disappointed with the quality of your meal during your recent visit. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Have a rockin' day!

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in the great we were able to get into our room early the rooms are very nice spacious and clean and all of the shops and restaurants on the property are fantastic My only complaint is the screaming crying children in the hall all night and the slamming of doors but that is not the the facilities fault that is just bad parenting and the ignorance of people in general. Why are you bringing small children to a casino anyways?
Stayed 1 night in Feb 2024
Response from Guest Services Manager on 13 Feb 2024
Hello Tiffany,Thank you for your feedback. We're happy to hear that you had a great experience with us. It is disappointing to hear that some of our guests have caused such a disturbance. If you ever need assistance regarding this manner in the future, please report the issue to our team members at the front desk and we will happily provide you with a resolution. Have a rockin' day!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Services Manager on 7 Feb 2024
Hello Amber!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Guest Services Manager on 7 Feb 2024
Hello Michael!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Excellent

RICHARD

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice; plenty of space.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 23 Jan 2024
Hello Richard!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Guest Services Manager on 23 Jan 2024
Hello Michael!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 9 Jan 2024
Hello Pamela!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Excellent

Jesus

Stayed 1 night in Dec 2023
Response from Guest Services Manager on 26 Dec 2023
Hello Jesus!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

2/10 Terrible

Anthony

Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 20 Dec 2023
Hello Anthony,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Enjoyable
Enjoyed our stay. The bedding needs upgrading. The mattress was lumpy and was uncomfortable.
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 13 Dec 2023
Hello,Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with the bed in your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit. Our room was spacious and comfortable. We will be back!
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 13 Dec 2023
Hello Tracy!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Guest Services Manager on 5 Dec 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Alex

Stayed 1 night in Nov 2023
Response from Guest Services Manager on 30 Nov 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it
Stayed 3 nights in Oct 2023
Response from Guest Services Manager on 27 Oct 2023
Hello Dina!Your positive feedback is greatly appreciated! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!

4/10 Poor

Yosvany

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services Manager on 17 Oct 2023
Hello Yosvany,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Steven

Stayed 1 night in Oct 2023
Response from Guest Services Manager on 12 Oct 2023
Hello Steven,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard rock 💪💪💪💪
Fine.
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 25 Sept 2023
Hello Tony!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is nice ~ Not much shopping options though ..
Stayed 2 nights in Sep 2023
Response from Guest Services Manager on 28 Sept 2023
Hello Ting,Thank you for the constructive feedback. We're delighted to hear that you enjoyed your stay at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Yaima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, the staff was friendly and eager to help.
Stayed 3 nights in Sep 2023
Response from Guest Services Manager on 15 Sept 2023
Hello Yaima!Thank you for submitting a review! We appreciate the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! We take pride in offering a clean environment with Team Members who provide amplified service for our guests! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Ramon, Port Saint Lucie

Stayed 1 night in Sep 2023
Response from Guest Services Manager on 12 Oct 2023
Hello Ramon,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Lori

Stayed 1 night in Sep 2023
Response from Guest Services Manager on 14 Sept 2023
Hello Lori,Thank you for the review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!

6/10 Okay

Roy

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Services Manager on 12 Sept 2023
Hello Roy,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and amenities
Cleanest and friendliest hotel I’ve ever been to! And the Council Oak restaurant was top notch - excellent food and service
Stayed 1 night in Aug 2023
Response from Guest Services Manager on 11 Aug 2023
Hello!Thank you for the positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Chelle

Stayed 1 night in Jul 2023
Response from Guest Services Manager on 11 Aug 2023
Hello Chelle!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Briana

Liked: Cleanliness, property conditions & facilities
thank you so much for the early check-in I was exhausted from my flight and happy to be able to nap before hitting the pool!
Stayed 1 night in Jun 2023
Response from Guest Services Manager on 5 Jul 2023
Hello Briana!Thank you for the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Deborah

Stayed 1 night in Jun 2023
Response from Guest Services Manager on 18 Jul 2023
Hello Deborah!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

6/10 Okay

Renee Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ll
Stayed 3 nights in Jun 2023
Response from Guest Services Manager on 19 Jun 2023
Hello Renee,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Services Manager on 13 Jun 2023
Hello Peter!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guest Services Manager on 13 Jun 2023
Hello Zach,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun place to play
We had a great stay at a cool property. We tried 3 restaurants there and all were delicious. Our room was huge and beautiful, Oasis Tower. We did not leave the grounds during our stay because the surrounding area looks rough.
Stayed 2 nights in Jun 2023
Response from Guest Services Manager on 8 Jun 2023
Hello!We thank you for the thoughtful review and positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! It's great to hear that we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 Good

Andre, Danbury

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Guest Services Manager on 25 May 2023
Hello Andre!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

james

Stayed 1 night in Apr 2023
Response from Guest Services Manager on 15 May 2023
Hello James,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Guest Services Manager on 19 Apr 2023
Hello John!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plush resort
This is a beautiful resort with a plush concert venue. We felt very safe. The common areas are beautiful. The poolside bathrooms were super clean, which is uncommon in my opinion.
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 11 Apr 2023
Hello Kara! Thank you for your feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t any live music which was disappointing and the music did not work for the guitar light show.
Stayed 2 nights in Apr 2023
Response from Guest Services Manager on 11 Apr 2023
Hello Diane,Thank you for sharing feedback on your recent experience. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Disappointed
The service workers are horrible with bad attitudes. There is no customer service skills at all. WIll never come back here again
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 24 Mar 2023
Hello John,Thank you for your feedback. Please know that we always strive to provide amplified service to our valued guests and your description is well below the high standards we set for ourselves. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

2/10 Terrible

Sheila

Liked: Cleanliness
Disliked: Staff & service
I booked this hotel because it was supposed to be non smoking and they were smoking on our floor I told the front desk and they could care less
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 24 Mar 2023
Hello Sheila,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. We are very disappointed to hear that you observed smoking taking place in our non-smoking section of the hotel. It's truly disappointing to hear that some of our guests caused such a disturbance. We have informed our Management Team of your concerns. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

4/10 Poor

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful.. but there was nothing to do
Stayed 4 nights in Feb 2023
Response from Guest Services Manager on 24 Mar 2023
Hello Jose,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Guest Services Manager on 24 Mar 2023
Hello Emma!Thank you for the five star rating! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

vivian, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful & overwhelming. Just walked around in awe.
Stayed 4 nights in Feb 2023
Response from Guest Services Team on 14 Mar 2023
Hello Vivian!We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Guest Services Team on 14 Mar 2023
Hello,We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!