We have been going to Florida regularly since 2014. We always stay in Fort Pierce. This was the third time we stayed at Ocean Village. We like it there because the people are so friendly, the restaurant is very good, the grounds are well maintained.
Unfortunately we had a bad time in our rented condo. We arrived there and most of the drive way was blocked off due to construction workers roofing. We parked, walked in liked the condo, very clean as described. We began trying to set up the WIFI but the password was not accepted. We then went to the pool where we meet some people they told us that there was a power failure and to reset the modem. We did and the password worked. We then turned on the TV and there was a "No Signal" for both of the sets. After a day and half of calls made to Direct TV, who couldn't do anything for us due to the fact we were renters. I tried writing Serge and it took to the afternoon of the next day for him to text us back. He didn't know why but he would get in touch with Direct TV. I made more calls and found the name of the Property manager whom I emailed. She emailed me back saying the dish was off the roof due to the workers and didn't know when it would be operative. I again reached out to Serge giving him this information. He asked us to stay and wait for a technician who would be coming Monday morning. Monday at 12 noon I wrote Serge again. He then told me, what I told him that the dish is not wired on the roof and the tech would not be there. This is after waiting all morning and not knowing he wasn't coming. A few days later, and no TV yet the internet went down for almost a day. Yes this was not something an owner can do, but when in the condo we had no TV or Internet. We wanted to leave. When I asked for any type of refund, Serge told me "people don't go to Florida to watch TV or go on the internet". I told him we are 77 years old and not the type that would be out any of the night. The internet finally came on and we did stay. Mosquitos were the next problem. Inside his place we were getting bit. When I questioned him about this he said, "Your in Florida". I replied we have stayed here many times and the other owners had exterminators. We found a few palmetto bugs in the restroom. Overall it was the worse time we ever had since going to Florida. He said he would compensate us for the problems. When the TV finally was available, after 7 days and nights.