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Great location to food and activities. Room was a little loud.
Mike
Stayed 2 nights in Apr 2024
Response from Brittany C. on 10 Apr 2024
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you experienced road noise during your time here with us. We do have quiet rooms away from the street that we would be happy to block you in in the future. We hope to welcome you back again soon!
10/10 Excellent
Kristy
4 Apr 2024
Kristy
Stayed 1 night in Mar 2024
Response from Brittany C. on 3 May 2024
Thank you for taking the time to provide us with your feedback. We are so happy to see that you had an enjoyable experience. Please come back and see us again soon!
Thank you for choosing Courtyard Fort Worth Stockyards for your recent stay. We are so glad to see that you enjoyed your stay and we hope to welcome you back soon.
10/10 Excellent
Weylon
30 Mar 2024
Weylon
Stayed 1 night in Mar 2024
Response from Brittany C. on 22 Apr 2024
Thank you for choosing Courtyard Fort Worth Stockyards for your recent stay. We hope to welcome you back again soon.
The staff was great! Nice hotel in walking distance from stock yards.
Jessica
Stayed 1 night in Mar 2024
Response from Brittany C. on 17 Apr 2024
Thank you for the wonderful feedback. We are so happy to see that you enjoyed your Stockyards stay! Come back and see us again soon!
4/10 Poor
Jennifer
Travelled with partner
26 Mar 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
So we arrived late, because of late check in we where placed on a handicapped room. Toilet seat to small for toilet bowl.. gross. Then tv not working. The noise Friday Saturday and Sunday night from outside was so loud we where awake until 3 am, no sleep! It was disappointing at best. Marriot do better!
Jennifer
Stayed 4 nights in Mar 2024
Response from Brittany C. on 17 Apr 2024
Thank you for taking the time to provide us with your feedback. We apologize for the issues that you experienced during your stay. We have shared your feedback with our team to ensure we are always taking steps to improve our guest experience.
I stay in a lot of hotels for both work and pleasure. The staff at this hotel was above and beyond the best I have experienced...A shout-out to Lisa....Over the top interested in providing true customer service.
Katherine
Stayed 1 night in Mar 2024
Response from Brittany C. on 17 Apr 2024
Thank you so much for your wonderful feedback. We are so thankful that you experienced a great time here with us in the Stockyards. We hope to welcome you back soon!
I reserved a room with a king size bed. It was changed to two smaller beds without my permission and the hotel staff was not willing to give me what I wanted and reserved. It is very expensive to stay at the Stockyards so as a customer, I would expect to get what I paid for. The staff was also unwilling to give me a discount.
David
Stayed 1 night in Mar 2024
Response from Brittany C. on 17 Apr 2024
Thank you for taking the time to provide us with your feedback. We are sorry to hear that your stay did not quite go as planned. We hope to welcome you back again soon.
Thank you for your recent stay at Courtyard Fort Worth Stockyards. We are happy to see that you had an enjoyable experience here with us and we hope to welcome you back again soon.
2/10 Terrible
Michael
20 Mar 2024
Disliked: Staff & service
Michael
Stayed 4 nights in Mar 2024
Response from Brittany C. on 17 Apr 2024
Thank you for your recent stay. We appreciate you providing us with your feedback and would appreciate if you could provide us with some details from your stay. We hope to welcome you back again soon.
2/10 Terrible
Elisa
Travelled with family
17 Mar 2024
Disliked: Staff & service
Really disappointed in our stay at this hotel. When we were unpacking after arriving home, we realized two items had been stolen out of our luggage. They were items that were purchased in Fort Worth while we were visiting we didn’t realize we didn’t have them until we got home makes for a terrible and to what would’ve been a perfect vacation.
Elisa
Stayed 3 nights in Mar 2024
Response from Brittany C. on 20 Mar 2024
Dear Elisa,Thank you for providing your feedback. We appreciate you taking the time to talk with me on the phone about this incident. After investing this matter further using our key log data, it was determined that no key cards other than the two key cards made at check-in were used throughout the duration of your stay. If you have any further questions, we hope that you will reach out to us directly. Thank you and have a wonderful Wednesday!
Overall, the property was nice, clean and staffless friendly. I did not enjoy having to wait in line for several minutes each morning to pay seven dollars for a cuppa coffee there should have been complementary coffee available in the lobby.
William and Laura
Stayed 4 nights in Nov 2023
Response from Brittany C. on 30 Jan 2024
Thank you for taking the time to provide us with your honest feedback from your stay. We hope to welcome you back again soon!
It was a beautiful hotel and very convenient as we enjoyed the stockyards and concert at Billy Bobs that night. Everything was in walking distance!! Def would stay again
Eric
Stayed 1 night in Jan 2024
Response from Brittany C. on 30 Jan 2024
Thank you for your recent stay here with us at Courtyard Fort Worth Stockyards. We hope to welcome you back soon!
The staff was extremely friendly! They were professional and immediately offered a roll away bed. We used valet and when the temps dropped over night to single digits, he was hustling to get people’s cars to them. I would most definitely recommend staying here.
Jonniece
Stayed 1 night in Jan 2024
Response from Brittany C. on 30 Jan 2024
Thank you so much for the wonderful review! We are so happy to see that you enjoyed your stay and we hope to welcome you back again soon!
Valket was rude and front desk staff rude when asked about breakfast
Rebecca
Stayed 1 night in Dec 2023
Response from Brittany C. on 30 Jan 2024
Thank you for your feedback. This is certainly not feedback that we hear often about our team and we would like to apologize for your negative experience. We hope to welcome you back again soon.
It was great except for noise of vehicles on the street and we ere not staying near main street side.
Love staying at the stockyards!
jolene
Stayed 1 night in Dec 2023
Response from Brittany C. on 30 Jan 2024
Thank you for taking the time to provide us with your honest feedback. We hope to welcome you back soon!
10/10 Excellent
Ransom
23 Dec 2023
Ransom
Stayed 1 night in Dec 2023
Response from Brittany C. on 30 Jan 2024
Thank you for your recent stay at Courtyard Fort Worth Stockyards! We hope you enjoyed your stay!
8/10 Good
Jacinto
17 Dec 2023
Jacinto
Stayed 1 night in Dec 2023
Response from Brittany C. on 30 Jan 2024
Thank you for choosing Courtyard Fort Worth Stockyards for your recent stay. We hope you had a great experience!
10/10 Excellent
Frank
7 Dec 2023
Frank
Stayed 1 night in Dec 2023
Response from Brittany C. on 12 Dec 2023
Thank you for choosing Courtyard Fort Worth Stockyards! We are so glad to see that you had a wonderful experience here with us in the Stockyards! We hope to welcome you back again soon!
Thank you for choosing Courtyard Fort Worth Stockyards for your recent stay! We hope you had a wonderful time and we hope to welcome you back again soon!
Staff was nice an accommodating when approached. Would have been nice if luggage cart was offered or if the hours were made clear for the bar or meals. I felt that I was waiting on staff a lot. A simple explanation of what’s going on goes a long way tbh. Idk. I wasn’t thrilled about the hotel. It was just a place to stay the night.
Dylan
Stayed 1 night in Dec 2023
Response from Brittany C. on 6 Dec 2023
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your stay did not live up to our standards. We hope you will give us another opportunity to better serve you again in the future.
10/10 Excellent
Heather
28 Nov 2023
Liked: Property conditions & facilities
Great location for visiting stockyards!!
Heather
Stayed 2 nights in Nov 2023
Response from Brittany C. on 6 Dec 2023
Thank you for taking the time to provide us with your feedback. We hope you enjoyed your stay with us. Please come back and see us again soon!
Walls seem very thin could hear folks on either side of me talking and listening to music
Thomas
Stayed 1 night in Nov 2023
Response from Brittany C. on 6 Dec 2023
Thank you for taking the time to provide us with your honest feedback from your stay. We are sorry to hear that you could hear sounds from outside of your room. This is something I will be sure and share with our leadership team to ensure that we are always taking steps to improve. We hope to welcome you back again soon!
8/10 Good
Michael
26 Nov 2023
Michael
Stayed 1 night in Nov 2023
Response from Brittany C. on 30 Jan 2024
Thank you for choosing Courtyard Fort Worth Stockyards for your recent stay. We hope to welcome you back again soon!
Thank you for taking the time to provide us with your feedback. We are so happy to see that you enjoyed your stay and we hope to welcome you back again soon!