- Liked: Cleanliness, property conditions & facilities
Lovely service , location and value for money , what more could you ask for 👍
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Excellent
974 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Map
258 R336, The Promenade Salthill, Galway, Galway
Explore the area
Salthill Beaches1 min walk
Leisureland3 min walk
Pearse Stadium12 min walk
Galway (GWY)31 min drive
Choose dates to view prices
Classic Double or Twin Room
Photos of Classic Double or Twin Room
Classic Double or Twin Room
4.5/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed or 1 Single Bed
31 square metres m2
Relax - In-room massage available
Internet – Free wired Internet access
Entertainment – Cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDouble Room Single Use
Photos of Double Room Single Use
Double Room Single Use
4.3/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 1
Room information
Sleeps
- Max people: 1Max adults: 10
Room details
1 Double Bed
31 square metres m2
Relax - In-room massage available
Internet – Free wired Internet access
Entertainment – Cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Room
Photos of Family Room
Family Room
4.8/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 Double Bed and 1 Single Bed
31 square metres m2
Relax - In-room massage available
Internet – Free wired Internet access
Entertainment – Cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityTriple Room
Photos of Triple Room
Triple Room
5/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 30
Room details
1 Double Bed and 1 Single Bed
31 square metres m2
Relax - In-room massage available
Internet – Free wired Internet access
Entertainment – Cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityClassic Double Room, Sea View
Photos of Classic Double Room, Sea View
Classic Double Room, Sea View
4.7/5 guest room ratingMore detailsRoom amenities
- 31 sq m
- Sea view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
31 square metres m2 room with sea views
Relax - In-room massage available
Internet – Free wired Internet access
Entertainment – Cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free weekday newspaper and desk
Comfort – Daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Galway
Located in Galway, Galway Bay Hotel is on the beach. Notable landmarks in the area include Eyre Square and Galway Cathedral. Travelling with kids? Consider Leisureland and National Aquarium of Galway. Looking to get your feet wet? Scuba diving, waterskiing and windsurfing adventures can be found near the property.
Visit our Galway travel guideWhat's nearby
- Salthill Beaches - 1 min walk
- Leisureland - 3 min walk
- Galway Golf Club - 11 min walk
- Pearse Stadium - 12 min walk
- Galway Arts Centre - 9 min drive
Getting around
- Galway Station - 14 min drive
- Knock (NOC-Ireland West) - 75 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- Full breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12.95 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Aerobics classes
- Children's pool
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
Family friendly
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Dry-cleaning service
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Supervised childcare/activities (surcharge)
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Turndown service
- Wedding services
Languages spoken
- English
- Polish
Business services
- Business centre
Outdoors
- Beachfront location
- Rooftop terrace
Spa
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massages
- Spa open daily
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- TV channels
- Films for purchase
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Free newspapers (weekdays)
- In-room massage
- Safe
- Turndown service
Policies
Check-in
Check-in between 4:00 PM and anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35 per night.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: EUR 12.95 per person (approximately)
- Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition
- Disliked: Amenities, property conditions & facilities
When we arrived the receptionist greeted us with ‘we only have a booking for 2 adults‘ despite the fact that we had an email from Expedia including our 3 children. I also said I had emailed to check re sea view and no-one had responded and this was dismissed with ‘those rooms were booked up months ago.’ I wasn’t impressed with her attitude. We then were dealt with by a duty manager who said he’d look into moving us to better rooms but didn’t. We had been asked to pay on arrival ‘due to covid to avoid queues at checkout’ but then I felt they had no intention of moving us as we had already paid. The rooms need an upgrade.. cracked tiles in bathroom, dated look, shower curtains. They aren’t serviced ‘due to covid’ but you are supplied with a bag of towels etc if required. The food during our stay was reasonable but sometimes was cold and the wine sometimes was warm. It was obvious the waiting staff were under pressure and they did try their best I felt- there probably just weren’t enough of them. We had to book a time for breakfast which avoided queues and everything was brought to our table on request rather than a buffet which was good. The location is great on the promenade so you can easily go for a walk. There was a funfair next door which was right outside our windows which did have some noise until late in the evening, but we and the children didn’t actually mind this.
Stayed 4 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly helpful staff, I will definitely return
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend! Great staff, and a very clean and comfortable room. Extremely comfortable bed!
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities
The location is nice and on the seaside, though a little bit away from the heart of Galway, unless you have a car or bus ride. We went in the winter, so weather wasn't great but the beachfront is across the street and must be awesome in summer.
Stayed 1 night in Mar 2020