Desk, blackout curtains, soundproofing, iron/ironing board

Reviews of Days Inn by Wyndham Burleson Ft. Worth

2 out of 5
Days Inn by Wyndham Burleson Ft. Worth
329 S Burleson Blvd/I-35 W, I-35 West Exit 36 Renfro, Burleson, TX

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 117 reviews" "
Rating 8 - Good. 18 out of 117 reviews" "
Rating 6 - Okay. 21 out of 117 reviews" "
Rating 4 - Poor. 15 out of 117 reviews" "
Rating 2 - Terrible. 17 out of 117 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Michael,We are delighted to hear that you found our cleanliness standards to be excellent. Providing a comfortable and pristine environment for our guests is a top priority for us. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Room was nice, no continental breakfast as promised, area around hotel needs some upkeep.
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello David, We appreciate your feedback regarding the hotel amenities and surroundings. For any further concerns or future assistance, please feel free to reach out to our management team directly.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello William,We are thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.

10/10 Excellent

Antonio

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Antonio,We are thrilled to hear that you had a wonderful experience at our hotel! If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price! I lived in the Fort Worth area for 10 years, and a lot of hotels around the same prices aren't in super safe locations. Burleson is a great option to have. The staff were friendly and efficient, they were great! Room was clean, I saw a couple of complaints on here about that, but the sheets WERE clean, they're just on the older side, and they were comfy. The only thing that might be negative for some people is that is right off a busy interstate, so you can hear it. That kind of noise doesn't bother me, so i saw it as a positive to easily get to and from the hotel. If noise does bother you though, you might want to keep that in mind. Overall great stay for me!
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Cheyenne, We are glad to hear that you enjoyed your time at our hotel and found our staff to be friendly and efficient. It's wonderful to know that you appreciated the cleanliness of your room and found the location convenient. Your feedback regarding the noise from the nearby interstate is duly noted for our guests' consideration. We hope to welcome you back in the future for another great stay!

4/10 Poor

emibeth

Business traveller
Disliked: Amenities, property conditions & facilities
Pictures were deceiving, hotel needs some major reno and out dated. Towels has mold residue and they smell. Water pressure was horrible for shower. Won’t be staying here again
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello emibeth, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We take cleanliness seriously and will address your concerns with our housekeeping team. Your comments will be considered as we continually strive to improve our guests' experience.

10/10 Excellent

paula

Travelled with family, Travelled with pets
Nice size room with everything we needed.
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello paula,Thank you for your kind feedback! We're delighted to hear that you found our room spacious and well-equipped for your needs. We strive to provide all our guests with a comfortable and satisfying experience. If you have any future travel plans, we would be thrilled to welcome you back to our hotel.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great. Access to the room was superb. Parking was well lit. Just great thanks to the staff.
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Hello David,Thank you for your kind words about our front desk staff and the ease of accessing the room. We're delighted to hear that you found our parking to be well-lit. We greatly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Hello Joseph,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Tracy

Stayed 1 night in Oct 2023
Response from Manager on 16 Dec 2023
Hello Tracy, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our hotel directly with any specific feedback you'd like to share. We appreciate your business and hope to welcome you back in the future for a better experience.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled interiors, good room. Breakfast was awful and the breakfast area unkept.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Frank,Thank you for sharing your feedback with us. We appreciate your positive comments about our newly remodeled interiors and good room. We apologize for any issues you had with our breakfast and the breakfast area. We will address this matter with our team to ensure improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice economy-style stay
This refurbished Days Inn was extremely clean and the staff very helpful and friendly.Will definitely consider staying here for the price.
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
Hello Kathy,Thank you for your kind review! We're thrilled to hear that you found our hotel to be extremely clean and our staff helpful and friendly. We appreciate your consideration in choosing to stay with us and hope to welcome you back soon.

2/10 Terrible

Ashton

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Ashton, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Tammy

Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello Tammy,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good untill breakfast was very little we just went out to restaurant
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Hello John,Thank you for your feedback regarding the breakfast experience. We apologize for any inconvenience caused and appreciate your input. We value our guests' opinions and will share your comments with the relevant teams for review and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team.

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Weekend trip
The room and bathroom were ok, clean nothing bad. We did have to kill 2 roaches in the bathroom. The bed and pillows are very comfy. The breakfast is not good but the coffee is good.
Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Emma ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Jodi

Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Jodi ,Hello Jodi, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
The pics are very deceiving. I thought it was a clean and trendy styled room. There were cigarette burns in the sheets, the grout on floor in bathroom was caked in grime & the shower had several rust spots and grime buildup in the corners. It smelled like mildew and the weather stripping around the door frame was non existent… letting air, dirt and bugs in. I have NEVER left a review before but this experience was too terrible to not.
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hello Sabrina ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 Okay

Terri

Liked: Staff & service, room comfort
it was a good
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Terri,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Good

David

Stayed 4 nights in Sep 2023
Response from Manager on 13 Oct 2023
Hello David,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was friendly.
Stayed 1 night in Aug 2023
Response from Manager on 31 Aug 2023
Hi Jose,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

6/10 Okay

Jana, El Dorado

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the floors and that they got rid of the carpet.
Stayed 2 nights in Jul 2023
Response from Manager on 3 Aug 2023
Hello Jana, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on 5 Jul 2023
Hello Gordon,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on 30 Jun 2023
Hello Sonya,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

Lenora

Disliked: Staff & service, property conditions & facilities
I chose this property because it said Wyndham. This was not clearly representative of that company. Be careful what you attach yourself to. This was a fiasco. I should have left when we first went in. I saved pictures of most and not everything gone wrong.
Stayed 1 night in Jun 2023
Response from Manager on 28 Jun 2023
Hello Lenora, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Sharranica

I booked a non smoking room for myself and my 5 month old and the room was smoke filled and hard to breathe.
Stayed 2 nights in Jun 2023
Response from Manager on 27 Jun 2023
Hello Sharranica, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 Excellent

Kalab

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn’t clean, restroom dirty and Microwave was broken.
Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello Kalab, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Donna

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
The 1st room smelled bad and there were brown stains on the sheets. It was around back, no windows park at door.. some shady characters hanging about... i went to office with my concerns. He was very apologetic and nice... gave me a new room up front with parking near the office... this room was cleaner, but smelled of stale smoke... The rooms are huge with new tile flooring and new paint, but I would'nt stay there again...
Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello Donna, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

debra, kent

Travelled with family
Liked: Cleanliness
The pool was nice and clean. Saw police arrest someone that was staying there, police driving through the parking lot morning and night. Restaurant/bar in the parking lot, lots of noise. 2:00am someone was trying to get in to my room. I checked out early the next morning.
Stayed 6 nights in Jun 2023
Response from Manager on 23 Jun 2023
Hello debra, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 Good

Donald, Kissimmee

Business traveller
Liked: Cleanliness, staff & service
The recent remodel but a few simple things were untouched old dirty light switches No smoking room but you could smell old smoke Bathroom good use a good scrubbing
Stayed 1 night in Jun 2023
Response from Manager on 17 Jun 2023
Hello Donald,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 Good

Yma

Stayed 1 night in Jun 2023
Response from Manager on 5 Jul 2023
Hello Yma,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

Jonathan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was filthy. Dust and dirt everywhere. Floor looked like it wasn’t vacuumed. Beds looked like they weren’t washed. Tried to cancel when I saw the condition and was not able. Ended up not staying no refund and renting another hotel room at another hotel.
Stayed 1 night in May 2023
Response from Manager on 3 Jun 2023
Hello Jonathan,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Manager on 2 Jun 2023
Hello Brandon,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 Poor

Kaylene

Liked: Staff & service
Stayed 3 nights in May 2023
Response from Manager on 30 May 2023
Hello Kaylene, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Okay

Thomas

Stayed 3 nights in May 2023
Response from Manager on 13 Jun 2023
Hello Thomas, It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
Pool should be open longer!
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hi Brandon,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Good

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Ice, washing machine, and drier were near our ground floor room.
Stayed 3 nights in Apr 2023
Response from Manager on 5 May 2023
Hi Thomas,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable & Affordable!!
The hotel is very clean & has comfortable beds. Recently remodeled, the hotel is simply decorated & had basic, but comfortable rooms. Everything was VERY clean & in good repair. All of the staff were all very pleasant. This is in my hometown, so will be staying again when visiting family!
Stayed 1 night in Apr 2023
Response from Manager on 28 Apr 2023
Hello Kenneth,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Poor

Brandon

Travelled with family
Disliked: Amenities
The pictures of this facility are misleading. Booked online and when we arrived we were disappointed. Then it is too late for refund. Rooms were ok, fire alarms were removed. “Hot” breakfast was luke warm. Could find a better selection at a convenience store. If you looking for cheap and just a place to crash this is your place.
Stayed 1 night in Apr 2023
Response from Manager on 19 Apr 2023
Hello Brandon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Alexandria

Travelled with family
Disliked: Staff & service
The actual bed area was okay, but the bathroom was disgusting. There was hair on the walls of the shower and also inside the bath towels when you unfolded them. The sink was cracked and underneath the sink counter was DIRTY.. with actual dirt and hair. Front desk service wasnt great either. At inital check in, I had to ring the bell multiple times and wait about 20 minutes for someone to come to the counter. Pictures of the room are misleading. If you sleep on a bottom floor, you will hear all the atomping upstairs!
Stayed 1 night in Mar 2023
Response from Manager on 4 Apr 2023
Hello Alexandria, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

4/10 Poor

Michael, Arvada

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was very large. The bathroom was disgusting. The price we had to pay for Saturday night was outrageous! The quality inn and suites 150 steps to the north is 1000 times better - and the price is nearly same. Whoever owns this motel, bought it for next to nothing and it’s trying to put nothing into it. I recommend this hotel to my worst enemy!
Stayed 1 night in Mar 2023
Response from Manager on 29 Mar 2023
Hello Michael, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Good

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and clean and quiet. Super big room and the bed was comfortable. It had a coffee maker refrigerator and microwave. Everything I needed for a short stay!
Stayed 2 nights in Mar 2023
Response from Manager on 28 Mar 2023
Hi Christa,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Wenche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Spacious. Clean. Well renovated
Stayed 1 night in Mar 2023
Response from Manager on 24 Mar 2023
Hi Wenche,Thanks for your perfect ten rating! I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

6/10 Okay

Thomas

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I like the floor plan around the pool. Property looked good
Stayed 1 night in Mar 2023
Response from Manager on 23 Mar 2023
Hello Thomas, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

8/10 Good

bob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Manager on 17 Mar 2023
Hello bob,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smells, but very spacious
Stayed 1 night in Jan 2023
Response from Manager on 7 Jan 2023
Hello Russell,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locate was convenient. With a Nice Mexican restaurant next door. But upon arrival after a 15 hours drive, I was ready to shower and sleep. But wasn't able to because once checking in. The rooms heating system wasn't working. And due to the excessivye cold weather conditions. It wasn't acceptable not having heat. So, I call the front desk and was told to give you system at less 30 minutes to heat up. Which was pretty disappointing at the least. So, after the time had laps still to heat. So, I had to let the front desk know. And the clerk, finally give me another room with heat to move too. Was a disappointing beginning. But once, I finally got settled in to a new room..My stay was pleasant.
Response from Manager on 7 Jan 2023
Hello Tina,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 Good

Gerardo

Response from Manager on 3 Mar 2023
Hello Gerardo,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Emilio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean
Response from Manager on 29 Nov 2022
Hello Emilio,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again in the future.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Manager on 27 Feb 2023
Hello Cheryl,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.